Knowledge Management Specialist

Leidos Inc; Aiea (HI); On-site; USD 73,000 - 133,000; Full time

Job summary

Leidos Defense is seeking a Knowledge Management Specialist to support the Indo-Pacific Logistics Support 2 (ILS2) Program. You will develop and maintain knowledge management SOPs, repositories, and workflows to enable efficient information sharing across dispersed teams.

The role emphasizes Microsoft 365/SharePoint support, data tagging, taxonomy, and content governance to improve accessibility and decision-making. A Secret clearance or ability to obtain one is required.

Qualifications

• Experience supporting knowledge management, content management, business process improvement, information management, or technical documentation functions.
• Experience developing and maintaining SharePoint and Microsoft 365 collaboration environments.
• Experience developing SOPs, process documentation, user guides, training materials, and other knowledge products.
• Experience gathering and analyzing customer requirements and translating requirements into practical knowledge management or business process solutions.
• Active Secret clearance or the ability to obtain one.

Responsibilities

• Develop, implement, and maintain knowledge management processes, procedures, tools, and repositories supporting ILS2 program operations.
• Support the Leidos KM team in implementing and maintaining Microsoft 365, SharePoint-based knowledge management, and collaboration environments for secure information sharing and cross-functional collaboration.
• Maintain structured knowledge repositories containing after-action reports (AARs), SOPs, operational data, lessons learned, and other mission information.
• Gather and analyze requirements from customers, program leadership, functional leads, and SMEs to identify knowledge management needs.
• Develop and maintain SOPs, process documentation, user guides, quick-reference materials, templates, and other knowledge products.
• Develop and implement structured workflows and automation to streamline tasking, approvals, information dissemination, and other business processes.
• Support the development of analytics-driven knowledge management products and workflows for decision advantage and COP activities.
• Organize and maintain program data through tagging, metadata, search optimization, taxonomy, and content governance.
• Administer and support SharePoint sites, libraries, lists, workflows, forms, permissions, metadata, and content structures.

Skills

Technical writing

SOP development

Information governance

SharePoint

Microsoft 365

Workflow automation

Data tagging and taxonomy

Content management

Education

Bachelor's degree

Master's degree

Tools

SharePoint

Microsoft 365

Power Platform

Power Automate

Power Apps

InfoPath

Nintex

SharePoint Designer

HTML/ASPX

Job description

Description

Leidos is a FORTUNE 500 company bringing a mix of innovative technology and sector expertise to customers in the national security, engineering, and health industries. At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Leidos Defense is seeking a Knowledge Management Specialist to support the Indo-Pacific Logistics Support 2 (ILS2) Program. The Knowledge Management Specialist will support the development, implementation, and continuous improvement of knowledge management processes, tools, and repositories that enable effective information sharing, collaboration, continuity, and decision-making across geographically dispersed program teams and mission partners.

Job summary:

The Knowledge Management Specialist will work with program leadership, functional leads, technical SMEs, and customers to identify knowledge management requirements, improve business processes, develop and maintain standard operating procedures (SOPs), and organize program information to ensure personnel have timely access to accurate, relevant, and actionable information. The position will support Microsoft 365 and SharePoint-based knowledge management environments, structured repositories, workflow automation, and data organization to improve information accessibility and operational effectiveness.

Primary Responsibilities.

• Develop, implement, and maintain knowledge management processes, procedures, tools, and repositories supporting ILS2 program operations.
• Support the Leidos KM team in implementing and maintaining Microsoft 365, SharePoint-based knowledge management, and collaboration environments for secure information sharing and cross-functional collaboration.
• Maintain structured knowledge repositories containing after-action reports (AARs), SOPs, operational data, lessons learned, and other mission information to support continuity, reuse, and rapid onboarding.
• Gather and analyze requirements from customers, program leadership, functional leads, and SMEs to identify knowledge management, collaboration, and information-sharing needs.
• Develop and maintain SOPs, process documentation, user guides, quick-reference materials, templates, and other knowledge products that translate complex operational and technical information into clear, usable content.
• Develop and implement structured workflows and automation to streamline tasking, approvals, information dissemination, and other business processes.
• Support the development of analytics-driven knowledge management products and workflows that enable decision advantage and support integrated Common Operational Picture (COP) activities aligned to program battle rhythms.
• Organize and maintain program data through effective data tagging, metadata, search optimization, taxonomy, and content governance to ensure information is discoverable, usable, and appropriately controlled.
• Administer and support SharePoint sites, libraries, lists, workflows, forms, permissions, metadata, and content structures used to organize and share program information.
• Develop and implement SharePoint-based solutions, automated workflows, forms, and other capabilities that improve business processes and reduce manual administrative activities.
• Modify and maintain SharePoint pages and related HTML/ASPX content, as required, to support program collaboration and information-sharing requirements.
• Work directly with functional and technical SMEs to capture institutional knowledge, operational processes, lessons learned, and best practices across ILS2 task areas.
• Analyze existing business processes and recommend improvements to increase efficiency, standardization, information accessibility, and knowledge sharing.
• Conduct assessments of program content, SharePoint sites, and knowledge repositories and provide recommendations to Content Managers, Site Managers, and program leadership.
• Support the capture, organization, and dissemination of lessons learned and best practices across geographically dispersed locations.
• Participate in knowledge management and information governance discussions and provide recommendations regarding SharePoint, Microsoft 365, content management, workflow automation, and KM best practices.
• Provide user guidance, training, and technical assistance for SharePoint, Microsoft 365, and other program knowledge management capabilities.
• Support program leadership with special projects, process improvement initiatives, and other knowledge management activities necessary to improve organizational effectiveness.

Basic Qualifications

• Bachelor's degree and 4-8 years of prior relevant experience or a Master's degree and 2-6 years of prior relevant experience. Additional relevant experience may be considered in lieu of a degree, consistent with contract and company requirements.
• Experience supporting knowledge management, content management, business process improvement, information management, or technical documentation functions.
• Experience developing and maintaining SharePoint and Microsoft 365 collaboration environments.
• Experience developing SOPs, process documentation, user guides, training materials, and other knowledge products.
• Experience gathering and analyzing customer requirements and translating requirements into practical knowledge management or business process solutions.
• Experience working with technical and functional SMEs to capture, organize, and communicate complex information.
• Strong technical writing, editing, analytical, and information organization skills.
• Demonstrated ability to analyze processes, identify improvement opportunities, and recommend practical solutions.
• Active Secret clearance or the ability to obtain one.

Preferred Qualifications

• Experience supporting Department of Defense, Special Operations Forces, logistics, or other federal government programs.
• Experience supporting knowledge management within geographically dispersed or OCONUS operating environments.
• Experience with DoD 365, Microsoft Power Platform, SharePoint Portals, Power Automate, Power Apps, or comparable collaboration and workflow technologies.
• Experience with InfoPath, Nintex, SharePoint Designer, HTML, or ASPX.
• Experience developing automated workflows for tasking, approvals, dissemination, or other business processes.
• Experience with content governance, metadata, data tagging, search optimization, taxonomy, or structured knowledge repositories.
• Experience supporting Common Operational Picture (COP), operational data, analytics-driven workflows, or decision-support products.
• Experience supporting lessons learned, after-action reporting, business process improvement, or organizational knowledge capture initiatives.
• Ability to work independently and effectively with geographically dispersed, cross-functional teams.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range: $73,450.00 - $132,775.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.