Knowledge Management & Records Specialist

Accenture Federal Services; Arlington (VA); On-site; USD 76,000 - 155,000; Full time

Job summary

Accenture Federal Services seeks a Knowledge Management & Records Specialist to modernize and govern a SharePoint Online environment in the Pentagon. You will redesign document architecture, automate collaboration workflows with Power Automate, and enforce strict records management standards.

The role requires 3-5 years in information management or SharePoint, hands-on cloud flows, and Power BI reporting, with on-site work and Secret clearance.

Qualifications

• 3-5 years of information management, knowledge management, SharePoint administration, or data operations in federal/defense environments.
• Hands-on experience with SharePoint Online architecture and basic development (lists, libraries, web parts).
• Experience building cloud flows in Power Automate and generating Power BI reports.
• Familiarity with NARA and federal records management guidelines and Purview.
• Strong attention to detail and on-site collaboration in a mission-critical environment.

Responsibilities

• Redesign and restructure SharePoint sites, libraries, and metadata to improve discoverability and efficiency.
• Migrate data from legacy shares to secure SharePoint architectures and perform cleanup.
• Design automated processes with Power Automate for task routing and document lifecycle.
• Implement retention policies and dispose workflows using Purview and FOIA/case support.
• Develop Power BI dashboards to monitor site health, adoption, and compliance.

Skills

SharePoint administration

Power Automate

Power BI

Information management

Data operations

Cross-functional communication

NARA guidelines familiarity

Tools

SharePoint Online

Power Automate

Power BI

Microsoft Purview

Job description

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

The Job:

We are seeking an on-site, detail-oriented Knowledge Management & Records Specialist to modernize, govern, and maintain a SharePoint Online environment in the Pentagon. In this mid-level role, you will be the driving force behind restructuring document architecture, automating collaboration processes, and enforcing strict records management and retention standards.

Job Responsibilities:

• SharePoint Architecture & Data Migration:
  • Redesign and restructure SharePoint Online sites, document libraries, and metadata frameworks to align with information management standards, improving discoverability and operational efficiency
  • Execute structured data migrations from legacy local file shares or disorganized collaboration spaces into secure, standardized SharePoint architectures
  • Perform rigorous data cleanup, de-duplication, and remediation to ensure compliance and reduce unnecessary data storage footprint
• Process Design & Workflow Automation:
  • Analyze current staff workflows and design streamlined, standardized processes for gathering, reviewing, and publishing official documentation across directorates
  • Build, test, and maintain automated business processes using Power Automate to handle task routing, staffing reviews, and document lifecycle management
  • Apply a sharp eye for process optimization to eliminate administrative bottlenecks unique to military headquarters operations
• Records Management & Compliance:
  • Implement and manage records management policies, retention schedules, and disposition rules in accordance with Army and federal mandates
  • Utilize Microsoft Purview to configure retention labels, sensitivity labels, and automated disposal workflows, ensuring adherence to data governance and security protocols
  • Support periodic audits, data calls, and Freedom of Information Act (FOIA) or Congressional inquiry preparation through organized repository maintenance
• Analytics & Reporting:
  • Develop and maintain Power BI dashboards and analytics reports to monitor SharePoint site health, user adoption, storage utilization, and compliance tracking
  • Present actionable data insights to leadership to drive continuous improvement in information sharing

Here’s What You Need:

• 3-5 years of professional experience in information management, knowledge management, SharePoint administration, or data operations—preferably within a federal, defense, or military headquarters environment
• Solid working hands on experience with SharePoint Online architecture, site configuration, and basic development (custom lists, libraries, modern web parts)
• Hands‑on experience building cloud flows in Power Automate and generating operational reports via Power BI
• Familiarity with federal or DoW records management guidelines, National Archives and Records Administration (NARA) standards, and Microsoft Purview
• Exceptional attention to detail, strong cross‑functional communication skills, and the ability to work effectively on-site in a fast‑paced, mission‑critical environment

Note: This position is located on-site at the Pentagon and requires a Secret Security Clearance.

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here.

The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is:

$75,800—$154,600 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.

Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an affirmative action employer for veterans and individuals with disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If youare being considered for employment opportunities with Accenture Federal Services andneed anaccommodation for a disability or religious observanceduring the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.