Knowledge Management and Learning (KML) Coordinator

Kobre & Kim; New York (NY); On-site; USD 66,000 - 99,000; Full time

Benefits offered by this job

Equal Employment Opportunity

Job summary

The KML Coordinator at Kobre & Kim supports the Knowledge Management & Learning team by maintaining knowledge platforms, coordinating learning programs, and administering training content and systems. The role requires attention to detail and the ability to work with attorneys and professionals across the firm.

Key responsibilities include LMS administration, content management, and reporting. The position involves coordinating training calendars, Zoom/Teams sessions, and onboarding processes

Qualifications

• 2+ years of administrative, knowledge management, learning and development experience in a professional services or law firm environment preferred.
• Experience using Microsoft 365 applications (Word, Outlook, Excel, PowerPoint) and collaboration tools.
• Experience with knowledge platforms, learning management systems, SharePoint sites, intranets or similar content-management tools preferred.

Responsibilities

• Maintain and support the firm's Knowledge, Intranet and Learning Management System (LMS) platforms.
• Coordinate and administer firmwide learning programs, including scheduling, presenter support and reporting.
• Support knowledge capture and content organization to help employees locate firm knowledge effectively.

Skills

Knowledge management

Learning & development

Administrative support

Microsoft 365

Training coordination

Tools

SharePoint

LMS

Zoom/Teams

Job description

The KML Coordinator supports the Knowledge Management & Learning team in maintaining the firm’s knowledge platforms, coordinating learning programs, administering training content and systems, preparing usage and completion reports, and supporting day-to-day KML operations. The role requires strong attention to detail, sound judgment, proactive follow-through, and the ability to work effectively with attorneys, business professionals and members of the wider firm.Primary Responsibilities

• Maintain and support the firm's core Knowledge, Intranet and Learning Management System (LMS) platforms.
• Coordinate and administer firmwide learning programs, including scheduling, presenter support, training logistics, recordings, post-training uploads and reporting.
• Support knowledge capture, content organization, internal research, content review cycles, and the development of resources that help employees locate and use firm knowledge effectively.
• Provide day-to-day operational and administrative support to the KML team, including team communications, calendars, reporting, meeting coordination and process documentation.

Knowledge platforms and content management

• Maintain and update content on the firm’s Knowledge and Intranet Platforms, including uploading, tagging, organizing links and supporting content owners with page and document updates.
• Assist with the creation and maintenance of mini hubs, document libraries and other tools that make knowledge resources easier to find and use.
• Track and support periodic content reviews to help ensure Knowledge resources remain accurate and up to date.
• Assist colleagues with locating relevant knowledge resources and support internal research requests as needed.
• Redact or sanitize sensitive information from internal documents and case work products when required.

Learning programs and training operations

• Maintain the firmwide training calendar and help coordinate firmwide learning programs from planning through delivery.
• Schedule planning calls, check-ins and dry runs; coordinate with presenters, attorneys, business professionals and administrative teams to keep training projects on track.
• Support CLE and CPD coordination by gathering all required information, tracking materials and working with relevant internal contacts.
• Run live training sessions by supporting presenters, managing logistics, monitoring chat, recording sessions, and coordinating Zoom or Teams functionality as needed.
• Edit, process and upload training recordings and materials to the LMS and related knowledge platforms.
• Assist with onboarding, certification programs, newly promoted attorney meetings, learning plans and recurring training series.

Learning Management System (LMS) administration and reporting

• Serve as a day-to-day point of contact for LMS questions, access issues and course administration.
• Create, update and circulate course links, learning plans and training communications as needed.
• Track enrollment, completion, viewership and other training activities, and running reports for KML, Attorney Development and other stakeholders.
• Support for permissions management, security groups and restricted-access training content where required.

Communications, reporting and team operations

• Prepare and distribute KML updates that highlight new knowledge objects, training resources and other relevant learning content.
• Support Intranet announcements, Knowledge content updates, Meeting coordination, client alert tracking and other cross-functional communications.
• Maintain KML reporting trackers, including training participation, attorney involvement in KM and learning initiatives, page-view reporting and related metrics.
• Document KML team processes and procedures and maintain guidance resources for new joiners and ongoing team use.
• Schedule recurring KML meetings, spotlights, refresher sessions and other team or stakeholder meetings as required.

Requirements

• 2+ years of administrative, knowledge management, learning and development, or related experience in a professional services or law firm environment preferred.
• Experience using Microsoft 365, including Word, Outlook, Excel, PowerPoint, SharePoint and Teams.
• Experience with knowledge platforms, learning management systems, SharePoint sites, intranets or similar content-management tools preferred.
• Comfortable working with data, trackers and reports, including training completion, viewership and content-usage reporting.
• Strong attention to detail, excellent organizational skills, and consistent follow-through, with the ability to manage competing deadlines and priorities.
• Strong written, verbal, and interpersonal skills, with a proactive approach to building trusted relationships and collaborating effectively with attorneys, business professionals and stakeholders at different levels.
• Ability to exercise sound judgment and discretion in compliance with our Firm’s policies when handling sensitive internal documents, training records and firm information.
• Highly proactive, collaborative and ability to work independently while maintaining clear, transparent and timely communication with stakeholders.
• Interest in knowledge management, learning, legal operations, firmwide training and technology-enabled process improvement.

Company DescriptionKobre & Kim is a conflict-free global law firm focused exclusively on disputes and investigations, often involving fraud and misconduct. Recognized as the premier firm for cross-border disputes, the firm has a particular focus on financial products and services litigation, insolvency disputes, intellectual property litigation, international judgment enforcement and asset recovery, and U.S. government enforcement and regulatory investigations. With more than 400 employees throughout the firm’s global office locations, Kobre & Kim recognizes the value of incorporating diverse perspectives and professional disciplines to generate the most effective solutions for clients. Further information about the firm is available at www.kobrekim.com At the time of posting, the salary range for this role is US $65,700 – US $98,500. This range is based on a full-time work schedule. Other compensation may include an annual discretionary bonus. The successful candidate’s actual salary will be determined based on permissible, non-discriminatory factors, including but not limited to relevant experience, qualifications, licensure/certifications, training, skills, and market data. Kobre & Kim employees take pride in providing our clients around the world with service that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and clients we serve and define our success in terms of their success. Our work environment is dynamic, innovative, and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work. Kobre & Kim values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law. Kobre & Kim is proud to be an Equal Employment Opportunity employer. As part of our commitment to maintaining the highest standards of integrity and professional conduct, we review the publicly available information of prospective employees. By applying for a position with Kobre & Kim you acknowledge and consent to this review.