Kitchen Team Lead: Shift Coach & Guest Experience

Workstream; New York (NY); On-site; USD 30,000 - 33,000; Full time

Job summary

Chick-fil-A Flatbush and Atlantic/ Clinton Hill in Brooklyn, NY is seeking a Team Leader to support the FOH/BOH managers and lead a shift with a strong service mindset. You will help run daily operations, monitor guest experience, and coach team members for excellence.

The position requires a passion for service, the ability to work long hours, and the flexibility to open or close the restaurant as needed. Compensation is $21.75–$24 per hour, with an emphasis on teamwork and brand values.

Qualifications

• Demonstrates core values and brand ambassador mindset.
• Assists with operating excellence in FOH and kitchen.
• Coaches and develops team members; drives continuous improvement.

Responsibilities

• A Team Leader assists the FOH/BOH Manager and leadership team to run day‑to‑day shift operations.
• Supports execution of operational excellence in FOH and kitchen.
• Monitors food quality and guest experience; fosters team unity and high professionalism.

Skills

Leadership

Communication

Teamwork

Customer service

Problem solving

Education

High School Diploma or equivalent; Bachelor’s Degree plus

Job description

Chick-fil-A Flatbush and Atlantic/ Clinton Hill in Brooklyn, NY is seeking a Team Leader to support the FOH/BOH managers and lead a shift with a strong service mindset. You will help run daily operations, monitor guest experience, and coach team members for excellence.

The position requires a passion for service, the ability to work long hours, and the flexibility to open or close the restaurant as needed. Compensation is $21.75–$24 per hour, with an emphasis on teamwork and brand values.