Kitchen Supervisor/Cook

COMCAST SPECTACOR LLC; Voorhees Township (NJ); On-site; USD 28,000 - 40,000; Full time

Job summary

Comcast Spectacor, headquartered in Philadelphia, seeks a Kitchen Supervisor to lead concessions operations at Flyers Training Center, train part-time staff and cultivate a diverse profitable menu. You will create catering opportunities, organize and clean concessions areas, and work evenings and weekends during high-demand shifts.

Ideal candidates have 1–3 years in food service, strong communication and customer service, and the ability to work under pressure while upholding health and safety

Qualifications

• 1-3 years experience in the food service field.
• Excellent communication and 'people' skills.
• A strong commitment to customer service.
• The ability to work under pressure and handle challenging situations.
• Confidence, drive and enthusiasm.
• Decision-making ability and a sense of responsibility.
• An understanding of current food service regulations.

Responsibilities

• Assist Director of Business Operations with day to day operating of concessions for Flyers Training Center.
• Assist Director of Business Operations in creating a catering menu to present to potential clients/customers.
• Continually look for ways to increase sales and improve efficiency.
• Train part-time staff as needed.
• Assist Director of Business Operations with ensuring standards for quality, customer service and health/safety to handling complaints and queries.
• Assist Director of Business Operations with cultivating menu, ordering and purchasing inventory/supplies.
• Ability to work nights and weekends.
• Expect to work alongside and assist current staff in high demand shifts.

Skills

Communication

People skills

Customer service

Under pressure

Confidence

Decision making

Regulatory knowledge

Education

High School Diploma / GED

Job description

Comcast Spectacor is a leading sports and entertainment company with a diverse portfolio including the National Hockey League’s Philadelphia Flyers, the award-winning Xfinity Mobile Arena, and the worldclass esports franchise, T1 Entertainment & Sports. Headquartered in Philadelphia, Comcast Spectacor has more than 50 years of experience, with a proven track record of cultivating championship teams, managing worldclass venues, and promoting vibrant communities. Comcast Spectacor is part of Comcast Corporation, a global media and technology company that operates Comcast Cable, NBCUniversal, and Sky.

Job Summary As Kitchen Supervisor, responsibilities include:

helping train and schedule part-time staff, helping cultivate a diverse profitable menu, working/cooking in high demand shifts, creating catering opportunities, organizing and cleaning concessions area.

Qualifications:

• 1-3 years experience in the food service field
• Excellent communication and 'people' skills
• A strong commitment to customer service
• The ability to work under pressure and handle challenging situations
• Confidence, drive and enthusiasm
• Decision-making ability and a sense of responsibility
• An understanding of current food service regulations
• Essential

Essential Job Functions:

• Assist Director of Business Operations with day to day operating of concessions for Flyers Training Center.
• Assist Director of Business Operations in creating a catering menu to present to potential clients/customers
• Continually look for ways to increase sales and improve efficiency
• Train part-time staff as needed
• Assist Director of Business Operations with ensuring standards for quality, customer service and health/safety to handling complaints and queries
• Assist Director of Business Operations with cultivating menu, ordering and purchasing inventory/supplies
• Ability to work nights and weekends
• Expect to work alongside and assist current staff in high demand shifts

Nonessential Job Functions:

• Perform other duties and responsibilities as assigned

Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

Physical demands:

While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information.

Work environment:

The essential functions of this position are usually performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments can range from minimal to loud during events depending on the employee’s location, and is minimal during non-event times.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Accountability, Professional Integrity, Punctuality Compensation Base Pay: $25.00 Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

High School Diploma / GED Certifications (if applicable)

Relevant Work Experience

0-2 Years

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Comcast is an equal opportunity workplace.

We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

At Comcast , you have the power to connect the world.

Your career options are endless as you grow in your career.

Explore your future with access to a variety of teams, locations, and resources in an expanding network.

You can also explore additional opportunities at our company, NBCUniversal.