Kitchen Server

The Press Club Grill; City of Niagara Falls (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) match

Life insurance

Disability insurance

Ancillary insurance

Employee assistance

Fertility support

Pet insurance

TAO Marketplace

Employee discounts

Paid time off

Job summary

Tao Group Hospitality in New York is seeking a Kitchen Server to deliver guest-focused service, describe menu items, and coordinate with servers, bartenders, and chefs. You will support opening/closing duties, stocking, and maintaining clean stations in a fast-paced venue.

The role requires 1 year restaurant experience (preferred) in high-volume settings and strong communication. This position offers comprehensive benefits and team-oriented training.

Qualifications

• Experience in a high-volume restaurant/nightclub/lounge preferred.
• Ability to communicate effectively with guests and team members.
• Comfort with fast-paced environments and maintaining professionalism.

Responsibilities

• Anticipate and accommodate all needs of the guests.
• Provide professional and exceptional service.
• Describe food items to guests clearly and promptly.
• Participate in table maintenance and bussing of excess ware.
• Maintain cleanliness of stations and venue.
• Follow instructions, support teammates, and work as a team.
• Know all food menus in depth.
• Set up barista station and prepare coffee/tea orders.
• Expedite food orders and communicate guest needs to staff.
• Ask guests about allergies/dietary restrictions and relay to management.
• Know the culinary ticket system and sanitation standards.
• Communicate guest needs to front-of-house and heart-of-house teams.
• Prepare and close out station duties; stock and opening/closing tasks.
• Report breakage or damage to management; attend trainings and meetings.
• Lead by example with a positive and professional attitude.

Skills

Communication

Customer service

Teamwork

Education

1 year restaurant experience preferred

High-volume restaurant/nightclub/lounge experience preferred

Job description

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• TAO Marketplace
• Employee Discounts
• Time off and much more!

Delivers all food menu items and accurately describes them to the guests. Acts as a liaison between the servers, cocktail servers & bartenders, and chefs. Interacts with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipate and accommodate all needs of the guests
• Provides professional and exceptional service
• Delivers and describes all food items to the guests, in a timely manner
• Participates in table maintenance and bussing of excess tableware
• Maintain general cleanliness of stations and the entire venue
• Follow supervisor’s instructions, communicate with and support co-workers, and be a team player
• Possesses in-depth knowledge of all food menus
• Responsible for the barista station- set up and creating coffee and tea orders
• Responsible for expediting food orders
• Required to solicit any allergy or dietary restrictions from each guest and communicate to management
• Possess knowledge of culinary ticket system
• Complies with Department of Health and company sanitation standards
• Communicates the needs of the guests to Front-of-House and Heart-of-House support team members, managers, and chefs
• Properly sets-up Kitcxhen Server’s station, performs side-work and other opening/closing procedures as directed by management, including:
  • Stocks station with prescribed items and supplies
  • Completes opening duties as assigned or directed
  • Completes closing duties as assigned or directed
• Reports all breakage, and damage of equipment or furniture immediately to management
• Attends and participates in daily pre-service meetings
• Attends and participates in any training sessions or departmental meetings
• Learn by listening, observing other team members, and sharing knowledge while leading by example
• Portrays a positive and professional attitude
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
• Works as part of a team and provides help and support to all fellow team members
• Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:

• Tao Group Hospitality in-venue food Kitchen Server training

EDUCATION/WORKING KNOWLEDGE:

• 1 year restaurant experience preferred
• Previous experience in a high-volume restaurant/nightclub/lounge

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to write, read, and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for Team Members, management, and guests to read
• Must be able to stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 75 lbs. with or without assistance
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Exposure to cleaning materials
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment