Kitchen Designer

The Home Depot; Parsippany-Troy Hills (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading home improvement retailer is looking for Kitchen Designers to assist customers in transforming their kitchen and bath dreams into reality. You will engage with customers, guide them through the design process, and provide tailored solutions while advocating for current promotions. Maintaining the showroom's organization and cleanliness is vital. This role is customer-focused, requiring strong communication skills and a passion for helping others realize their home improvement visions. Previous experience in customer service is a plus.

Qualifications

• Experience in customer service or sales, preferably in a retail environment.
• Familiarity with design processes and customer interaction techniques.
• Ability to multitask and manage various projects simultaneously.

Responsibilities

• Greet and assist customers in the showroom.
• Provide tailored design solutions based on customer needs.
• Maintain showroom cleanliness and organization.
• Follow up on projects and customer inquiries.

Skills

Customer engagement

Design tools proficiency

Product knowledge

Organizational skills

Job description

Overview

Job Description

Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process—offering “good, better, best” options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.

Responsibilities

• Greet and engage customers, listen to their needs, and guide them through the design process—offering “good, better, best” options, samples to take home, and expert advice on products, services, and installation.
• Use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they\'re DIYers or working with professionals.
• Advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors.
• Ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment.
• Follow up on project statuses, address questions, and guide customers every step of the way.