Kitchen Designer

The Home Depot; Highland Heights (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

A leading home improvement retailer in Ohio is seeking Kitchen Designers to assist customers in bringing their kitchen and bath visions to life. The role involves engaging with customers, offering tailored design solutions, and managing showroom presentations. Successful candidates will provide expert advice, a clean shopping environment, and follow-ups on project statuses. This position requires excellent customer service skills and knowledge of design tools to enhance customer satisfaction.

Qualifications

• Ability to listen to customer needs and translate them into design concepts.
• Experience with showroom environments and in-store customer service is beneficial.

Responsibilities

• Greet and engage customers, listen to their needs, and guide them through the design process.
• Use design tools and showroom resources to educate customers and provide tailored solutions.
• Advocate for customers by highlighting current promotions and financing options.
• Ensure the showroom is clean, organized, and well-stocked.
• Follow up on project statuses, address questions, and guide customers.

Skills

Customer engagement

Communication

Design tools

Job description

Overview

Job Description

Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process—offering “good, better, best” options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.

Responsibilities

• Greet and engage customers, listen to their needs, and guide them through the design process—offering “good, better, best” options, samples to take home, and expert advice on products, services, and installation.
• Use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they\'re DIYers or working with professionals.
• Advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors.
• Ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment.
• Follow up on project statuses, address questions, and guide customers every step of the way.