Kitchen Designer

The Home Depot; Billings (MT); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer in Billings is seeking Kitchen Designers to assist customers in transforming their kitchen and bath visions into reality. In this role, you will engage with customers, provide expert guidance through the design process, and ensure a welcoming showroom environment. Ideal candidates should have experience in customer service and knowledge of relevant tools and products. This position offers opportunities to advocate for customers and promote special offers.

Qualifications

• Experience in customer service or sales.
• Knowledge of design tools and products for kitchen and bath.
• Ability to educate customers on installation and services.

Responsibilities

• Greet and engage customers, guiding them through the design process.
• Use design tools and resources to provide tailored solutions.
• Follow up on project statuses and address customer questions.

Skills

Customer engagement

Design process guidance

Problem-solving

Job description

Overview

Job Description

Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process—offering “good, better, best” options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.

Responsibilities

• Greet and engage customers, listen to their needs, and guide them through the design process—offering “good, better, best” options, samples to take home, and expert advice on products, services, and installation.
• Use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they\'re DIYers or working with professionals.
• Advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors.
• Ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment.
• Follow up on project statuses, address questions, and guide customers every step of the way.