Kitchen, Crew

Churchill Downs Incorporated; Vinton (VA); On-site; USD 18,000 - 26,000; Full time

Job summary

Rockingham Grand Casino, operated under Churchill Downs Incorporated, is seeking a versatile Food & Beverage Team Member. You will greet guests, handle cash, and contribute to food preparation and service across multiple stations. The role requires adherence to safety standards and quality service.

Qualifications include a high school diploma, Serv-Safe certification, and a valid racing license. This is a full-time, on-site position with opportunities to advance within a dynamic gaming

Qualifications

• Excellent verbal and written communication skills.
• Knowledge of gaming operations, rules, and regulations.
• Ability to multi-task.

Responsibilities

• Greets each guest upon arrival; receives cash, credit cards, or comps from customers as payment.
• Follows cashier ordering process to ensure standards for order taking and guest experience.
• Ensures accuracy in computing bill on cash register; makes correct change and issues receipt.
• Closes register at end of each shift and counts drawer.
• Maintains knowledge of all kitchen equipment operation, including tear down, cleaning, and maintenance.
• Prepares entrees, vegetables, salads, burgers, and desserts following recipes.
• Performs other related duties as assigned.

Skills

Excellent verbal communication

Gaming operations knowledge

Multi-tasking

Education

High school diploma

Serv-Safe certification

Racing license

Tools

Cash handling systems

Job description

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Pay Range: 16.00+ tips

Welcome to Rockingham Grand Casino, New Hampshire's premier gaming destination. As one of the newest properties in CDI’s expanding portfolio of gaming and entertainment venues, Rockingham Grand Casino offers team members the opportunity to grow their careers with a company known for its legacy of innovation and success. Here, we foster a culture of collaboration and excellence—where every team member plays a vital role in creating extraordinary experiences for our guests.

JOB SUMMARY

Responsible for food preparation in accordance with departmental standards, greeting and attending guests in the dining area, cash handling, and serves food.

Compensation $16.00 per hour plus tips

ESSENTIAL DUTIES AND RESPONSIBILITIES

Greets each guest upon arrival; receives cash, credit cards, or comps from customers as payment. Also, follows through on cashier ordering process to ensure our standards for order taking are met and create a great guest experience.

When working the cash register obtains cash from Main Bank and sets up cash drawer prior to shift must be ready 10 minutes prior to appointed time.

Ensures accuracy in computing bill on cash register; makes correct change and issues receipt.

Closes register at end of each shift to include counting down drawer and completing necessary paperwork.

Returns cash to the main bank.

Assures assigned section or position is ready for service prior to opening shift.

Ensures quality service standards are followed; uses cost control measures i.e. napkins, condiments, scoops, scales, and utensils, etc..

Works varying positions throughout the shift: cooking, cashiering, serving, bussing, and dishwashing.

Adheres to established policies and procedures regarding customer service standards and sequence of service standards.

Completes all assigned side work prior to leaving shift.

Maintains a clean and sanitary work environment.

Provides medium complexity hot and cold food preparation, such as sauces and butter, including accompaniments and garnishes in accordance to established recipes and guidelines.

Maintains comprehensive knowledge of advanced food preparation and handling techniques.

Maintains knowledge of all kitchen equipment operation, including tear down, cleaning, and maintenance.

Maintains extensive knowledge of safety and sanitation rules and practices and follows through on enforcing those standards.

Prepares entrees, vegetables, salads, burgers, and desserts following preparation sheets and provided recipes.

Coordinates advance preparation as indicated, utilizing forecasts and headcounts to determine quantities required

Visually inspects all food sent from kitchen and ensures plates are clean, appetizing, and presentation standards according to standards.

Completes food temperature checks daily as required to ensure all items are prepared safely for our guests.

Ensures quality assurance by visually inspecting the quality of the ingredients and ensuring all items are prepared and stored to spec.

Completes preparation records and stores food items properly at close of meal service.

Cleans work area and equipment used in food preparation and ensures that others do the same.

Cleans and empties dishwashing machine every 2 hours or more if needed.

Racks, rinses, washes, and places plates in accordance with organizational practices quickly and efficiently.

Removes bus tubs from cart upon arrival in dish area and replaces with clean tub for service.

Washes all dishes, wipes down walls and dish area; cleans pots and pans sink prior to breaks and close of shift.

Sweeps and mops floors, including under all tables and racks.

Cleans and dries pots, pans, and serving utensils before being stored.

Removes trash during shift as needed and at the end of each shift; includes cleaning and returning trashcans to dishwashing area.

Checks trash cans continuously.

Notifies F&B Manager of any needed supplies for prep, dish area, dry storage, and other items needed for operations.

Puts away deliveries after they are received.

Demonstrates knowledge of fire and departmental safety procedures.

Takes necessary precautions and follows correct procedures for lifting, equipment operation and knife usage.

Performs other related duties as assigned.

#rosies

REQUIRED SKILLS AND ABILITIES

• Excellent verbal and written communication skills.
• Knowledge of gaming operations, rules, and regulations.
• Ability to multi-task.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent.
• One to three years of related experience and/or training in related field.
• Other combinations of education and experience may be considered.
• Must obtain and maintain Serv-Safe certification.
• Must obtain and maintain a valid racing license.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• The Team Member will be required to stand for the duration of the shift.
• While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl; and talk or hear.
• The Team Member may be required to lift up to 50 pounds.
• The Team Member may be required to work long hours, including nights, weekends, and holidays.
• The noise level in the work environment is usually moderate to loud.
• The work environment may vary in levels of crowds, noise, and smoke, depending on the assigned station and guest volume.

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Colonial Downs Group is an equal opportunity employer committed to diversity and inclusion. We encourage qualified individuals from all backgrounds to apply. If you are passionate about marketing and thrive in a fast-paced environment, we want to hear from you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.