Kitchen- Cook

Roche Bros. Supermarkets; Mashpee (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

Roche Bros in Mashpee, MA is seeking a kitchen team member to cook and prepare food, display products fresh and neatly, and ensure excellent customer service. The role emphasizes safe handling, rotation of stock, and strong teamwork to maintain high quality standards.

The position involves greeting customers, answering questions, assisting with product selection, planning daily meals with the kitchen manager, and maintaining sanitation and productivity according to company policies.

Qualifications

• Must be 18 years of age.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Authorized to work within the U.S.

Responsibilities

• Commit to the “Golden Rule” and work with other associates to build a strong kitchen team.
• Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Provide continuous attention to customers’ needs at the service counter and be available for customer assistance and questions about food products.
• Greet, assist, and thank customers in a prompt, courteous, and friendly manner, along with preparing special orders as requested.
• Answer product questions and offer assistance in finding or suggesting product selection.
• Work with kitchen manager for planning of daily meals or menus.
• Guarantee outstanding product quality and presentation through cooperation with kitchen manager.
• Process merchandise according to production guidelines and follow established sanitation standards.
• Keep all kitchen ingredients or merchandise rotated in accordance with company policy and product code dates and always makes use of the oldest products first (first in, first out).
• Participate actively in the control of shrink; use proper tares, check scales for accuracy, control “leftovers” and minimize waste.
• Practice the “Cleaner’s Creed” and proper sanitation procedures.
• Ensure that company standards of safety, proper food handling practices, sanitation and productivity are maintained.
• Exercise proper safety practices when lifting or moving product, and operating and clean equipment and tools.
• Monitor cooler and display area temperature to ensure product quality; report refrigeration failure immediately.

Skills

English proficiency

Education

High school diploma or equivalent

Job description

Overview

To cook and prepare food and display product in the department in a careful, clean, neat, and expedient manner while ensuring that all product is fresh, rotated, and well-stocked for our customers while maintaining great customer service.

Minimum Qualifications

• Must be 18 years of age.
• High school diploma or equivalent;
• Successful experience in the kitchen operation (i.e. line cooking, merchandising, ordering, inventory, and pricing).
• 3-5 years of professional cooking experience in the food industry.
• Complete training in the kitchen operation.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a scheduled based on the business needs of the store location.
• Authorized to work within the U.S.

Responsibilities

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

• Commit to the “Golden Rule” and work with other associates to build a strong kitchen team.
• Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Provide continuous attention to customers’ needs at the service counter and be available for customer assistance and questions about food products.
• Greet, assist, and thank customers in a prompt, courteous, and friendly manner, along with preparing special orders as requested.
• Answer product questions and offer assistance in finding or suggesting product selection.
• Work with kitchen manager for planning of daily meals or menus.
• Guarantee outstanding product quality and presentation through cooperation with kitchen manager.
• Process merchandise according to production guidelines and follow established sanitation standards.
• Keep all kitchen ingredients or merchandise rotated in accordance with company policy and product code dates and always makes use of the oldest products first (first in, first out).
• Participate actively in the control of shrink; use proper tares, check scales for accuracy, control “leftovers” and minimize waste.
• Practice the “Cleaner’s Creed” and proper sanitation procedures.
• Ensure that company standards of safety, proper food handling practices, sanitation and productivity are maintained.
• Exercise proper safety practices when lifting or moving product, and operating and clean equipment and tools.
• Monitor cooler and display area temperature to ensure product quality; report refrigeration failure immediately.

Secondary Job Functions:

• Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Clean utensils, work tables, walls, fans, drains in kitchen cooler, and wipe counter tops and front of display cases.
• Present favorable impression in dress, personal hygiene and business attitude.
• Notify management of associate theft, customer shoplifting, unauthorized markdowns or property defacement.
• Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
• Other duties as assigned by management.

Physical Demands: (per work day)

The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

Physical Demands

Frequency

Sitting and crawling.

0% (N) Never

Pushing and pulling up to 250 lbs, lifting up to 50 lbs, climbing up to 8 feet, kneeling, and crouching,

1-33% (O) Occasionally

Carrying up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.

34-66% (F) Frequently

Standing or walking on tile or concrete, handling, fingering, feeling, talking, seeing, smelling and hearing.

67-100% (C) Continuously

Safety Risk Factors

Frequency

Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.

1-33% (O) Occasionally

Twisting or back and neck, slippery floor surface, and contact with sharp objects.

34-66% (F) Frequently

Hazardous equipment (mechanical moving parts).

67-100% (C) Continuously

Machines, tools, and equipment utilized:

Food processor, grill, slicer, knives, kitchen utensils, case cutter, warmer, oven, fryer, smoker, electronic scales, mixer, shrink film wrap, power jack, pressure washer, trash compactor.

Repetitive Action:

Continuous movement of entire body.

Working Conditions:Working environment is inside and may include exposure to cold and hot temperatures.

Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.40 - $20.10 per hour.