Kitchen Clerk

Heritage Grocers Group; Hayward (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Cardenas Markets in Hayward, CA, is seeking a Kitchen Clerk to deliver exceptional customer service in a retail store setting. You will model the company values while supporting kitchen operations and maintaining standards.

Your day includes greeting customers, stocking displays, assisting cooks, handling orders, and ensuring safety and sanitation across the department.

Qualifications

• Valid Food Handlers Card.
• Customer service and retail experience desirable.

Responsibilities

• Greet and interact with customers to address questions or concerns in a friendly, service-oriented manner.
• Organize products in display case and tables while ensuring fully-stocked cases.
• Maintains standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety.
• Assists the cooks with making specific dishes.
• Fills and re-stocks front counter utensils, water sanitizer, vegetables, and drinks.
• Work with various professional kitchen equipment, including heat sources, mixers, and blenders.
• Takes food orders in person and by telephone.
• All other duties as assigned.

Skills

Customer service

Retail experience

Job description

At Cardenas Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another. Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You will be part of a team that genuinely cares about helping you succeed, and you will work alongside talented colleagues while making a difference in our communities.

POSITION SUMMARY:

The Kitchen Clerk delivers quality customer service in a retail store environment. The individual is expected to be a role model of the company by delivering excellent customer service while maintaining company core values.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greet and interact with customers to address questions or concerns in a friendly, service- oriented manner;
• Organize products in display case and tables while ensuring fully-stocked cases;
• Maintains standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety;
• Assists the cooks with making specific dishes;
• Fills and re-stocks front counter utensils, water sanitizer, vegetables, and drinks;
• Work with various professional kitchen equipment, including heat sources, mixers, and blenders;
• Takes food orders in person and by telephone;
• All other duties as assigned.

Customer Service:

Demonstrates personal Customer Service excellence. Engages with customers always; Improves speed and efficiency of service provided.

SKILLS AND QUALIFICATIONS:

• Valid Food Handlers Card;
• Customer Service and retail experience desirable.

PHYSICAL DEMANDS AND WORK CONDITIONS:

• WALKING: Continuously, throughout shift, while moving about the store and handling merchandise.
• STANDING: Continuously, throughout shift.
• LIFTING: Ability to lift up to 25 lbs. and occasionally lift up to 50 lbs.

IMPORTANT DISCLAIMER NOTICE:

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.

Disclaimer:

• Pay Scale $18.19 to $20.79.