Kipling: Interim Store Manager - Puerto Rico

VF Outdoor, LLC; Barceloneta (PR); On-site; USD 73,641,000 - 110,433,000; Full time

Job summary

Kipling is seeking a Store Manager to lead daily store operations, drive sales, and deliver exceptional customer experiences while cultivating a diverse, high-performing team. This role requires strategic leadership and a passion for building strong teams and memorable customer interactions.

As a Store Manager, you will coach staff, manage scheduling and performance, ensure visual merchandising standards, and uphold brand values.

Qualifications

• 3-5 years of related professional/retail management experience.
• Strong verbal and written communication skills.
• Proven ability to drive results through store teams and exceed sales and profit goals.

Responsibilities

• Model exceptional customer service and selling behaviors to elevate the in-store experience.
• Lead recruitment, onboarding, performance evaluations, promotions and terminations.
• Monitor and shape store culture to align with brand values and a positive team environment.
• Manage scheduling, expenses, loss prevention, audits and reporting.

Skills

Retail management

Leadership

Communication

People management

Education

Bachelor's degree preferred

Tools

Retail software tools

Job description

At Kipling, we put our people first. We always have and we always will. It is ingrained in our DNA. Good people bring out the good in people, and good people are the foundation of this brand. So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with a team of people who believe in new experiences, living a life of positivity, and discovering our own way, Kipling just may be the place for you. To learn more about our values and our culture, visit Kipling Careers or www.kipling-usa.com.
Store Manager
What will you do?
A day in the life of a Store Manager at Kipling looks a little like this. As the strategic leader of the store, the Store Manager drives business performance, delivers exceptional customer experience, and cultivates a high-performing, inclusive team culture. This role champions brand values and ensures operational excellence across all areas, directly impacting profitability, team development, and customer satisfaction. Ideal for a dynamic, people-focused leader who thrives in a fast-paced retail environment and is passionate about building strong teams and memorable customer interactions. Let’s break down that day-in-the-life a bit more. Model exceptional customer service and selling behaviors drive a consumer-centric mindset and elevate the in-store experience. Partner with store leaders and associates to achieve and exceed sales goals, monitoring progress against key performance indicators. Model brand-specific service standards and selling behaviors to foster authentic customer engagement. Utilize independent judgment and discretion to lead all aspects of people management, including providing input and making decisions related to recruitment, hiring, onboarding, performance evaluations, promotions and terminations. Monitor and shape store culture to ensure alignment with company values and a positive team environment. Provide coaching, feedback and training in customer service, product knowledge, brand identity, and operational excellence. Assess customer interactions and overall in-store experience; resolve escalated customer concerns with professionalism and sound judgement. Manage store operations including scheduling, expense control, loss prevention, audits and reporting.
Ensure visual merchandising standards are met and inventory is maintained through proper shipping and receiving procedures.
Support store marketing events and community engagement initiatives to drive traffic and brand awareness.
Promote a culture of accountability, creativity and continuous learning by sharing best practices and encouraging collaboration.
Uphold company policies, safety standards and operational procedures.
Demonstrate inclusive practices that honour diverse backgrounds, skill sets and lived experiences , consistently reflecting VF Values and brand identity.
What do you need to succeed?
We all bring unique skills to work each day. For this role, there are foundational skills needed to succeed, 3-5 years of related professional/retail management experience.Undergraduate or graduate degrees are valued but not required—your professional achievements and leadership impact matter most. The foundation skills you will need in this position are:
Proven ability to drive results through store teams and exceed sales and profit goals.
Skilled in coaching, motivating and building high-performing, diverse teams.
Strong verbal and written communication skills with the ability to influence across all levels.
Solution‑oriented and flexible in a fast‑paced, dynamic retail environment.
Capable of working independently, managing shifting priorities and meeting business expectations.
Comfortable using word processing, spreadsheets and retail software tools.
Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders and lifting light to moderate weight, with or without reasonable accommodation.
Now WE have a question for YOU.
Are you in?
Hiring Range: $25.70 – $38.54 USD per hour
Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive or commission potential.
Specific details of the additional compensation eligibilty for this position will be provided during the recruiting and interview process.
Benefits at VF Corporation: You can review a general overview of each benefit program offered, including this year’s medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF?
Detailed information on your benefits will be provided during the hiring process.
Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws. At VF,wevalueadiverse,inclusiveworkforceandweprovideequalemploymentopportunity forallapplicantsandemployers. All qualified applicants for employment will be considered without regard to an individual’s race, colour, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at [e-mail]. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law. Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.
VF Corporation habille les consommateurs partout dans le monde grâce à son portefeuille diversifié de marques emblématiques de style de vie, notamment Vans®, The North Face® et Timberland®. Fondée en 1899, VF est l’une des plus importantes entreprises mondiales de vêtements, de chaussures et d’accessoires. Elle exerce ses activités de façon socialement et écologiquement responsable dans de nombreuses régions du monde, catégories de produits et canaux de distribution. VF s’engage à offrir des produits novateurs aux consommateurs et à créer une valeur durable pour ses clients et ses actionnaires.
VF Corporation outfits consumers around the world with its diverse portfolio of iconic lifestyle brands, including Vans®, The North Face®, and Timberland®. Founded in 1899, VF is one of the world's largest apparel, footwear and accessories companies with socially and environmentally responsible operations spanning numerous geographies, product categories and distribution channels. VF is committed to delivering innovative products to consumers and creating long-term value for its customers and shareholders. Énoncé de vision de VF en matière de diversité VF s’engage à créer un environnement inclusif qui accueille et valorise les différences parmi tous ses associés, ses clients, ses fournisseurs et les collectivités où nous vivons et exerçons nos activités. Le succès et la croissance continus de VF sont renforcés par des initiatives qui favorisent la diversité à l’échelle mondiale. VF s’engage à offrir l’égalité des chances en matière d’emploi et à traiter ses associés et ses candidats sans discrimination fondée sur la race, la couleur, le sexe, l’âge, l’origine nationale, la religion, l’orientation sexuelle, l’identité ou l’expression de genre, l’état matrimonial, la citoyenneté, un handicap, le statut d’ancien combattant protégé, le statut VIH/sida ou tout autre motif protégé par la loi. VF s’engage à répondre aux divers besoins des personnes en situation de handicapdans des délais raisonnables, conformément aux principes d’autonomie, de dignité, d’intégration et d’égalité des chances. Pour ce faire, VF s’efforcera de cerner, de prévenir et d’éliminer les obstacles à l’accessibilité partout où cela est possible, tout en respectant les exigences en matière d’accessibilité prévues par l’ADA, la LAPHO (AODA) et toute autre réglementation provinciale, étatique ou locale applicable. VF s’engage à assurer l’accessibilité numérique, à se conformer aux Règles pour l’accessibilité des contenus Web (WCAG) 2.1, niveau AA, ainsi qu’aux normes de conception accessible de l’ADA et de la LAPHO (AODA), et à toute autre réglementation applicable. Si vous avez besoin d’une mesure d’adaptation ou si vous avez des questions concernant cet énoncé, veuillez transmettre votre demande à [e-mail].
VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected basis. VF is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, and will do so by striving to identify, prevent and remove barriers to accessibility wherever possible as well as by meeting the accessibility requirements under the ADA, AODA, and other applicable state, local or provincial regulations. VF is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and complying with the ADA and AODA Standards for Accessible Design, and other applicable regulations. If you need an accommodation or have any questions regarding this statement, please send your request to [e-mail].