Kinetic Residential Inside Sales Consultant

COMFORT SYSTEMS; Pennsylvania; Remote; USD 60,000 - 80,000; Full time

Job summary

A telecommunications company is hiring a Residential Inside Sales Consultant to work remotely in a sales environment. This position offers comprehensive training and does not require prior sales experience. Successful candidates will engage with customers, assess their needs, and recommend suitable solutions. Strong communication skills and the ability to build rapport are essential. The job offers flexible working conditions with the potential for significant commission earnings.

Benefits

Medical, Dental, Vision Insurance Plans

401K Plan

Health & Flexible Savings Account

Educational Assistance Plan

Qualifications

• Ability to speak clearly and articulate troubleshooting steps to non-technical customers.
• Strong organizational skills with the ability to multi-task and prioritize.
• Ability to work in a fast-paced environment.

Responsibilities

• Receive inbound calls in a virtual environment.
• Assess customer needs and recommend solutions.
• Process orders accurately and set expectations for timelines.

Skills

Clear communication

Organizational skills

Ability to build rapport

Multitasking

Bilingual (Spanish/English)

Education

High School diploma or equivalent

Tools

Computer

Telephone

Job description

About this Role

We build and operate fiber networks and provide transformative multi-Gigabit internet access to homes and businesses in small and medium-sized communities across the Southeast and Midwest U.S. www.GoKinetic.com

As a Residential Inside Sales Consultant, you will work remotely from home in a high-volume sales environment utilizing a proven advanced sales strategy. Our Kinetic sales processing technology is simple, easy to use, and helps capitalize on customer relationship opportunities effectively and efficiently.

In this role, you will receive comprehensive paid training to teach you everything you need to know about consumer sales so you can thrive in our performance-based culture. Top performers earn thousands in sales commissions every month.

You do not need to have sales experience to be successful in this role, we will teach you everything you need to know, and we’ll make sure you have fun at work…from home.

What You’ll Do

• Receive inbound calls in a virtual, work-from-home environment.

• Assess customer needs, recommend solutions, and position residential products and bundles (e.g., fiber and high‑speed internet, phone, Wi‑Fi solutions, add‑ons).

• Apply top‑down selling techniques: lead with premium tiers; right‑size offers when needed based on customer preferences and budget.

• Overcome objections (price, speed availability, installation timing) and close sales with clear next steps.

• Process orders accurately, schedule installations, and set expectations for timelines and requirements.

Do You Have

• Ability to speak clearly and articulate trouble-shooting steps to non-technical customers. Excellent verbal and written communication skills, telephone voice, and telephone etiquette. Spanish bilingual is a plus!

• Strong organizational skills with the ability to multi-task, prioritize daily tasks, and perform successfully in a fast-paced environment.

• Project a positive, professional attitude along with a confident and outgoing personality.

• Ability to build rapport quickly and successfully with a wide range of customers.

• Ability to work assigned schedule including date, evening, weekend and/or holiday hours.

• Bilingual (Spanish/English) skills a plus.

• Sales experience a plus.

• This position can be located remotely anywhere within the US.

• This is a virtual/work from home position. Remote employees are required to maintain a distraction-free workspace with sufficient highspeed internet of 25 MBPS or higher.

• It is required that you can hard-wire to a modem during times of unstable internet service.

• High School diploma or equivalent and at least 6 months’ work experience. College hours or a college degree may be substituted for experience as deemed appropriate.

Physical & Technology Requirements

Physical Tasks - Sitting and Stationary: 67-100% | Carrying: Occasionally: 0-33% | Lifting-Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%

Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Occasionally: 0-33%| Peripheral Vision: Occasionally: 0-33%

Equipment Used in Job Performance : Computer, Printer, Telephone, Basic Office Supplies

Our Benefits

• Medical, Dental, Vision Insurance Plans

• 401K Plan

• Health & Flexible Savings Account

• Life and AD&D, Spousal Life, Child Life Insurance Plans

• Educational Assistance Plan

Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Notice to Non-U.S. Citizens: Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti’s network. If you are not a U.S. citizen, please notify your recruiter or email [e-mail] as soon as possible for information on Uniti’s foreign personnel disclosure and approval requirements.

Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to criminal background check, drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate’s written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. A prior criminal record will NOT automatically disqualify a candidate but will be evaluated on a case-by-case basis considering a number of factors, including but not limited to the nature and specific duties of the position. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.

Job Details

Job Family Sales

Job Function Residential Inside Sales

Pay Type Hourly