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Job Summary: The Kid’s Zone Attendant (KZA) ensures that the Kid’s Zone delivers a safe and positive experience for the children and the parents/guardians.
- Ensure the Kid’s Zone is a safe, clean, and well‑maintained area of the club
- Ensure the Kid’s Zone team are on time and in uniform as required
- Ensure a safe and interactive atmosphere for the children
- Administer activities in a professional and appropriate manner while on duty
- Follow all Kid’s Zone policies and procedures
- Enforce company policies and procedures regarding Parent/Guardian management
Organizational Relationship
Reports to: Assistant General Manager (AGM) and the General Manager (GM); and in some circumstances the Kid’s Zone Supervisor (if applicable).
Essential Duties & Responsibilities
Child Care
- Supervise all assigned children in the Kid’s Zone area and ensure they remain in the designated area
- Provide child care to children, including paging parents/guardians if necessary to assist with discipline issues and attending to personal needs (e.g., diaper changing)
- Participate and entertain children with games or other approved activities
- Administer first aid to children in accordance with company policy
Customer Service
- Provide parents with a copy of Kid’s Zone Policies and Procedures and complete the required Child Information Card; answer any questions regarding the Card
- Report incidents to club management using the Incident Report Form
- Report member complaints and child health concerns to club management
- Perform general cleaning duties in the Kids Zone, including disinfecting toys
Administration
- Ensure parents/guardians have signed the Kid’s Zone Child Information Card
- Ensure individuals checking in or checking out children are listed on the Kid’s Zone Child Information Card and the Kid’s Zone Check‑In/Check‑Out System
- Ensure parents/guardians scan the key tag or sign the manual sign sheet when checking in and checking out children
Qualifications
Knowledge, Skills & Abilities
- Patience in dealing with children and members
- Strong communication and interpersonal skills
- Attention to detail
- Energetic and friendly
Certifications/Educational Level
- High School Diploma or GED required
- Cardiopulmonary Resuscitation (CPR) from an approved organization within 30 days of employment
Experience
- 6–12 months of child‑care experience preferred, having worked with infants, toddlers, and children ages 6 months up to 12 years of age
Physical Requirements
- Must be able to stand, reach with hands and arms; stoop, kneel, crouch, crawl, and walk; talk and hear
- Use hands to climb or balance
- Occasionally lift and/or move up to 50 lbs.
Work Environment
- Regularly exposed to moving mechanical parts
- Noise level occasionally loud
We are an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.