Kickback Host

Drury Hotels; Springfield (IL); On-site; USD 23,625 - 34,660; Full time

Benefits offered by this job

Quarterly bonuses up to $3200/year

Flexible scheduling and paid time off

Health and well-being benefits

Job summary

A well-known hospitality company in Springfield is hiring for a role focused on guest service and hospitality. You will be responsible for overseeing the 5:30 p.m. Kickback, ensuring a happy atmosphere for guests. Ideal candidates will have communication skills and knowledge of hotel services. Pay ranges from $17.15 to $25.16 per hour based on experience. Join us for a rewarding career in a supportive environment with numerous benefits and growth opportunities.

Qualifications

• Friendly and energetic communicator with knowledge of hotel services.
• Ability to conduct inventory accurately and calculate order levels.
• Warm manner in communicating with guests to create a relaxing atmosphere.

Responsibilities

• Oversee the 5:30 Kickback for guests through food preparation and clean-up.
• Ensure kitchen and lobby areas are clean and well organized.
• Maintain food safety standards and proper supply levels.

Skills

Knowledge of hotel accommodations

Friendly communication skills

Ability to conduct inventory

Job description

Property Location: 3180 S. Dirksen Parkway - Springfield, Illinois 62703

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There\'s a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more — over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Newsweek\'s America\'s Greatest Workplaces 2025

Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off. This role is eligible for a discretionary quarterly “+1 Service” bonus.

What you will do:

Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.

Ensure exceptional, positive experiences for our diverse team members and guests.

• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest\'s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you:

With your can-do spirit and unique personality, you will shine at Drury Hotels.

We seek friendly, energetic communicators with these qualifications.

• Knowledge of hotel accommodations, the community, and hotel services
• Ability to conduct accurate inventory of food items and calculate order levels
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
• Ability to speak and receive direction (written and verbal direction) in English

Rise. Shine. Work Happy.

Hiring Immediately!

The pay range is:

$17.15 - $25.16

The starting wage may be above the minimum rate, based on relevant experience, skills, and education.

We will be accepting applications on an ongoing basis.