Kickback Host

Drury Hotels Company, LLC; Greenville (SC); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200 annually

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Mentorship and development plans

Job summary

Drury Inn & Suites - Greenville is seeking a hospitality-focused team member to enhance guest experiences during the popular 5:30 Kickback hours. You will help prepare and serve, maintain clean lobby and kitchen areas, and ensure food safety and inventory controls are in place.

Join a culture of warmth and teamwork at a family-owned hotel system with a strong history of employee development and guest satisfaction.

Qualifications

• Familiarity with hotel services and guest expectations.
• Strong communication and interpersonal skills.
• Ability to maintain clean, organized spaces and follow safety standards.

Responsibilities

• Assist guests at the 5:30 Kickback and ensure a welcoming atmosphere.
• Oversee Kickback event setup and cleanup to maintain quality standards.
• Keep kitchen and lobby areas clean and well organized.
• Monitor food safety and stock levels to meet demand.
• Provide courteous, informed guest service with a positive attitude.
• Answer guest questions about the hotel, area, and events.
• Contribute to Drury culture by delivering outstanding hospitality.

Skills

Guest service

English communication

Food safety awareness

Inventory awareness

Tools

Point-of-sale systems

Job description

Property Location: Drury Inn & Suites - #10 Carolina Point Parkway , Greenville, South Carolina 29607

What you can expect from us

• Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
• Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

What you will do:

• Make our complimentary 5:30 p.m. Kickback "happy hour" ... well, happy for our guests.
• Ensure exceptional, positive experiences for our diverse team members and guests.
• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guests' questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you:

With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek friendly, energetic communicators with these qualifications.

• Knowledge of hotel accommodations, the community. and hotel services
• Ability to conduct accurate inventory of food items and calculate order levels
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
• Ability to speak and receive direction (written and verbal direction) in English

Hiring Immediately!

At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.

Rise. Shine. Work Happy.

EOE Explore Our Culture