Keyholder - Wilmot Plaza Rack

Nordstrom, Inc.; Tucson (AZ); In loco; USD 25.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/Vision/Dental

Retirement

Life Insurance

Merchandise Discount

EAP Resources

Descrizione del lavoro

Nordstrom, Inc. is seeking a Key Holder in Tucson, AZ to support daily store operations and leading a team to deliver outstanding customer service. You will open/close routines, train staff, and promote Nordstrom rewards while ensuring selling floors and stockrooms stay organized.

The role emphasizes ownership, accountability, and the ability to multitask in a fast-paced environment, with a focus on customer satisfaction and selling. The pay is hourly and benefits are offered.

Competenze

• Strong customer service skills and ability to resolve issues.
• Ability to multi-task in a fast-paced retail environment.
• Willingness to lead by example and support store team.

Mansioni

• Support a team to complete daily store operations and opening/closing routines with a customer-first focus.
• Lead by example and help set and exceed goals while delivering excellent service.
• Train and guide employees to maintain high customer service standards.
• Engage customers with fashion knowledge and promote Nordstrom rewards programs and events.
• Assist in keeping selling floors and stockrooms organized.

Conoscenze

Customer service

Multi-tasking

Team leadership

Problem solving

Sales oriented

Strumenti

Microsoft Outlook

Excel

Descrizione del lavoro

Job Description

The ideal Key Holder is motivated, detailed oriented, and committed to providing outstanding customer service every day. In this role, you’ll wear many hats from assisting managers with daily operations of the store, to maximize sales and maintain operational standards.

A day in the life…

• Supporting a team of employees to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do
• Lead by example - set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service every day
• Support employees to deliver outstanding customer service by teaching and training
• Share your love of fashion and tell customers all about upcoming events, our Nordstrom gift cards, Nordstrom Rewards program and mailing list
• Assist in maintaining selling floors and stockrooms organized
• Complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
• Assist in maintaining clean and organized selling floors and stockrooms

You own this if you have…

• A high level of ownership, accountability, and initiative
• The ability to identify opportunities that benefit the customer and build solutions that meet the customers’ expectations, including resolving any issues
• The ability to quickly adapt to new initiatives, concepts, and services within the store
• Proven success in working in a fast-paced environment with the ability to multi-task
• The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds
• A basic understanding of technology tools and computer applications such as Microsoft Outlook, Excel, and more

Physical Requirements:

• Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing and pulling
• Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$18.35 - $19.05 Hourly

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits.Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

Applications are accepted on an ongoing basis.

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