Keyholder

Frenchs Shoes & Boots Llc; Franklin (TN); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Frenchs Shoes & Boots LLC in Franklin, TN is seeking a Keyholder to manage opening and closing procedures, safeguard the premises, handle cash, and lead the team during shifts while delivering strong customer service. This role requires a high school diploma, retail experience, and the ability to work flexible hours, with a focus on reliability, security awareness, and adherence to company policies.

Join a fast-paced store environment and contribute to loss prevention, inventory control, and a

Qualifications

• High school diploma or equivalent.
• Retail or customer service experience.
• Ability to work flexible hours including mornings, evenings, weekends, and holidays.
• Strong trustworthiness and reliability, with the ability to handle cash responsibly.
• Basic knowledge of store operations and security procedures.

Responsabilités

• Open and close the store according to procedures and security measures.
• Manage cash handling processes including cash register operations, deposits, and reconciliation.
• Provide exceptional customer service and support sales efforts.
• Supervise and support team members during shifts and enforce policies.
• Conduct routine inspections of the premises to maintain safety, cleanliness, and readiness.
• Report incidents, discrepancies, or maintenance needs to management promptly.
• Assist in inventory management and receiving shipments.

Connaissances

Trustworthiness

Cash handling

Leadership

Communication

Attention to detail

Formation

High school diploma

Outils

POS systems

Cash management software

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Keyholder

Franklin Full Time Franklin, TN, US

2 days ago Requisition ID: 1175

About the Role:

The Keyholder plays a critical role in ensuring the smooth and secure operation of the retail or service location by managing opening and closing procedures. This position is responsible for safeguarding the premises, handling cash and financial transactions responsibly, and providing excellent customer service. The Keyholder acts as a leader during their shift, supporting team members and addressing any operational issues that arise. They ensure compliance with company policies and safety regulations, contributing to a safe and welcoming environment for both customers and staff. Ultimately, the Keyholder helps maintain the integrity and reputation of the business through reliable and trustworthy management of daily store operations.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous retail or customer service experience, preferably in a supervisory or keyholder role.
• Ability to work flexible hours including early mornings, evenings, weekends, and holidays.
• Strong trustworthiness and reliability, with the ability to handle cash responsibly.
• Basic knowledge of store operations and security procedures.

Preferred Qualifications:

• Experience with point-of-sale (POS) systems and cash management software.
• Leadership or team supervision experience.
• Familiarity with inventory control and loss prevention techniques.
• Excellent communication and conflict resolution skills.
• Certification in first aid or emergency response.

Responsibilities:

• Open and close the store according to company procedures, ensuring all security measures are followed.
• Manage cash handling processes including cash register operations, deposits, and reconciliation.
• Provide exceptional customer service by addressing inquiries, resolving issues, and supporting sales efforts.
• Supervise and support team members during shifts, ensuring adherence to company policies and standards.
• Conduct routine inspections of the premises to maintain safety, cleanliness, and operational readiness.
• Report any incidents, discrepancies, or maintenance needs to management promptly.
• Assist in inventory management, including receiving shipments and organizing stock.

Skills:

The Keyholder uses strong organizational skills daily to manage opening and closing tasks efficiently and securely. Effective communication skills are essential for interacting with customers, team members, and management to ensure smooth operations and resolve any issues promptly. Attention to detail is critical when handling cash transactions and conducting store inspections to prevent errors and maintain safety. Leadership skills enable the Keyholder to support and motivate the team, fostering a positive work environment. Additionally, problem-solving abilities help the Keyholder address unexpected challenges and maintain operational continuity.