Keyholder

Movado Group, Inc; Chandler (AZ); On-site; USD 30,000 - 38,000; Full time

Job summary

Movado Group, Inc. in Chandler, AZ is seeking a Sales Associate to join our on-site retail team.

You will greet customers, educate them on Movado and related collections, process transactions, handle returns and exchanges, and keep an attractive, organized sales floor in line with brand standards. You will collaborate with management and teammates to meet and exceed sales goals, participate in visual merchandising, and provide friendly, inclusive service while maintaining reliability in a

Qualifications

• Strong retail sales and customer service skills to engage customers and recommend products.
• Experience with cash handling, POS systems, and basic retail operations.
• Effective communication and interpersonal abilities with customers and team.
• Ability to contribute to visual merchandising and store presentation.
• Reliable in a fast-paced on-site environment with flexible hours.

Responsibilities

• Greet and assist customers, educate on Movado watch and accessory collections.
• Process transactions and handle returns/exchanges per store policy.
• Maintain organized, visually appealing sales floor and assist with inventory.
• Participate in visual merchandising and collaborate with management to meet sales goals.

Skills

Retail sales

Customer service

Cash handling

POS systems

Communication

Visual merchandising

Reliability

Flexible hours

Product knowledge

Education

High school diploma or equivalent

Tools

POS systems

Job description

Company Description

Movado Group, Inc. is a global leader in the watch industry, known for precision, innovation, and artistry across its diverse portfolio of brands such as Movado, EBEL, Concord, Olivia Burton, MVMT, Coach, HUGO BOSS, Lacoste, Tommy Hilfiger, and Calvin Klein watches. In addition to timepieces, the company designs jewelry and fashion accessories, offering a wide range of products for style-conscious customers. Movado Group provides a vibrant culture with strong opportunities for hands-on experience, professional growth, and sustainable career development. With offices, manufacturing facilities, and over 70 retail locations worldwide, the company is committed to excellence and continuous innovation. Team members join a legacy brand that values creativity, collaboration, and a passion for the arts.

Role Description

The Sales Associate role is a full-time, on-site position based at our retail location in Chandler, AZ. In this role, the Sales Associate engages customers, provides product education on Movado Group’s watch and accessory collections, and delivers a high level of customer service to support sales and build long-term relationships. Day-to-day responsibilities include greeting and assisting customers, demonstrating product features, processing transactions, handling returns and exchanges in accordance with store policies, and maintaining an organized, visually appealing sales floor. The Sales Associate also supports inventory management, participates in visual merchandising, and works with the store team to meet or exceed sales and performance goals. This role collaborates closely with management and colleagues to ensure a positive in-store experience aligned with Movado Group’s brand standards.

Qualifications

• Strong retail sales and customer service skills, with the ability to engage customers, understand needs, and recommend appropriate products.
• Experience in cash handling, point-of-sale (POS) systems, and basic retail operations, including returns, exchanges, and inventory support.
• Effective communication and interpersonal skills, with the ability to interact clearly and professionally with customers and team members.
• Ability to contribute to visual merchandising and store presentation, ensuring the sales floor reflects brand standards and enhances the customer experience.
• Reliability in a fast-paced, on-site retail environment, including the ability to stand for extended periods and work flexible hours, including evenings, weekends, and holidays.
• Interest in watches, jewelry, and fashion accessories, with a willingness to learn product features and brand stories.
• Collaborative mindset and commitment to achieving individual and team sales goals while providing inclusive, non-discriminatory service to all customers.
• Prior retail or luxury goods experience is preferred; high school diploma or equivalent is typically required.