Key Private Bank Sr. Fiduciary Strategist

KeyCorp; Akron (OH); On-site; USD 96,000 - 181,000; Full time

Benefits offered by this job

In-office work environment

Incentive compensation eligibility

Job summary

KeyBank is seeking a Senior Fiduciary Strategist within Key Private Bank to deliver fiduciary advisory services to ultra-high-net-worth clients and their beneficiaries. You will work in-market with the Relationship Management Team to attract, retain, and grow client relationships and manage fiduciary risk.

You will lead the onboarding of new clients, collaborate with external advisors, and ensure fiduciary policy compliance while identifying opportunities to deepen client engagement and revenue.

Qualifications

• 10+ years of client advisory experience to ultra-affluent clients
• Experience with trust, fiduciary matters, and fiduciary advisory services
• Experience with high-net-worth clients and collaboration with Private Banking teams

Responsibilities

• Leads the delivery of fiduciary advice as part of client servicing and experience
• Develops understanding of family relationships and client/beneficiary needs
• Review estate planning documents to fit current circumstances
• Collaborate with external advisors to deliver advice
• Lead onboarding for new clients with Relationship Team
• Comply with fiduciary policies and regulatory requirements

Skills

Fiduciary advisory

Client relationship management

Estate planning

Tax planning

Cross-team collaboration

Education

Bachelor's degree or equivalent

Master's degree, JD, or advanced degree

Tools

CPA

CFP

CTFA

LLM

Job description

Location: 540 White Pond Drive Suite F, Akron Ohio

Job Summary

The Sr Fiduciary Strategist is responsible for fulfilling the fiduciary responsibilities of KeyBank by providing client advisory services to high-net-worth clients and their beneficiaries. As a member of the Key Private Bank (KPB) relationship management team, they represent the local / in market delivery for clients with appropriate revenue and advisory needs. The Sr Fiduciary Strategist proactively collaboratively in person with team members to build insights and solutions to attract, retain and grow client relationships. This role is entrusted with the responsibility of delivering the KPB fiduciary mandate to ensure consistent advisory delivery, while managing fiduciary risk.

Essential Functions

• Leads the delivery of fiduciary advice as part of client servicing and execution of client experience.
• Develops a strong understanding of family relationships and the needs of current clients as well as beneficiaries.
• Obtain and reviews and monitors all estate planning documents periodically to ensure that they fit individual client’s current circumstances.
• Analyzes and interprets legal instruments to determine duties and responsibilities of bank and to provide well-coordinated estate, tax and financial planning alternatives to meet client’s needs.
• Facilitate the estate, tax, and philanthropic planning process for all relationships regardless of whether Key serves as trustee.
• Identifies any potential trust and estate tax-related issues and works with the client and external advisors to resolve.
• Collaborate with external client advisors (attorneys, accountants, etc.) to deliver advice.
• Be in close proximity to the Relationship Management Team to identify and prioritize opportunities to deepen relationships.
• Identifies Investment Management and Trust Opportunities as well as any other banking, lending or insurance needs.
• Assess client revenue opportunity based on complexity and service required.
• Actively participate in pricing conversations for new KPB opportunities and proactively seek opportunities to reduce discounts on existing client pricing to move revenue closer to the national schedule.
• Leads the onboarding process for new clients in partnership with the Relationship Team.
• Demonstrate community leadership through active participation on boards and professional organizations.
• Responsible for engaging appropriate fiduciary partners to support administration or expertise in the delivery of client advice.
• If appropriate, function as the lead contact on a client relationship while engaging a Relationship Manager to ensure a complete and positive client experience.
• Responsible for retaining and deepening the relationship with a client, including the next generation.
• Responsible contributing to the development of the annual client plan and actively participating in the execution.
• Shares intellectual capital with the Relationship Management Team as part of the pre-call and weekly sales meeting.
• Fulfills Key's fiduciary responsibilities with utmost adherence to all internal fiduciary policies and procedures, regulatory and legal requirements.
• Assumes accountability for all delegated fiduciary administrative work on assigned accounts.
• Advises relationship managers and all other partners on all internal fiduciary issues.
• Work closely with Sales Leader, Regional Trust Director and local team members on pricing, client service, compliance and litigation issues, as needed and appropriate.
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice.
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Education

• Bachelor's Degree or equivalent experience (preferred)
• Master's Degree , JD, or other advanced degree (preferred)

Work Experience

• 10+ years of client advisory experience to ultra-affluent business owners; tax or legal services to clients regarding trust and fiduciary matters, and in trust administration or fiduciary advisory services or equivalent work experience (required)
• Demonstrated fiduciary experience (required)
• Experience working with high-net-worth clients (required)
• Demonstrated agility working with local Private Banking Teams, Commercial Bankers and Investment Bankers (preferred)

Licenses and Certifications

• CPA, LLM, CTFA, and/or CFP (preferred)

Skills

• Ability to lead relationship development and engagement for beneficiaries.
• Demonstrates awareness of state specific estate and tax planning issues.
• Demonstrates experience working directly and independently with clients and families with a broad array of estate and financial planning issues which often arise with wealthy clients (including but not limited to distribution planning, philanthropic goals and tools, retirement planning)
• Maintains deep expertise in fiduciary, investment, tax, and other related wealth issues by keeping current as to estate and tax law changes through legal education opportunities.
• Anticipates and mitigates risk on assigned accounts.
• Administers complex accounts with a proactive, disciplined, consistent and comprehensive approach.
• Fosters close business relationships to develop client loyalty and new business opportunities.
• Self-motivated, goal and results driven.
• Demonstrated ability to be accountable for a process and/or delivery from end to end

Core Competencies

All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.

Physical Demands

General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Driving Requirements

Ability to routinely and frequently operate a motor vehicle with a valid driver's license.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually.

Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location.

Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date

10/23/2026

Equal Opportunity Employer

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [e-mail].

Company Culture

KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.