Key Private Bank Senior Relationship Manager

KeyBank; Buffalo (NY); Hybrid; USD 112,000 - 210,000; Full time

Job summary

KeyBank's Private Bank (KPB) seeks a Senior Relationship Manager in Buffalo to serve high net worth clients with tailored banking, borrowing and investment solutions. You will lead a multi-disciplinary advisory team to execute client strategies and expand relationships through referrals and new business opportunities.

The role requires deep knowledge of investments, trust, credit products and regulatory standards, plus strong client advisory skills.

Qualifications

• Bachelor's degree in business related field preferred or equivalent experience.
• Master's degree preferred or equivalent experience.
• FINRA licenses and professional certifications preferred.
• Strong sales and relationship-management background required.

Responsibilities

• Act as the primary client advisor by recommending banking, borrowing and investment solutions.
• Lead and assemble the extended advisory team (trust, investment and planning) based on relationship complexity.
• Develop understanding of client needs from financial data, CRM and meetings; capture goals in a plan.
• Prepare and deliver client presentations; present financial solutions via consultative reviews.
• Meet or exceed sales goals by expanding existing relationships and acquiring new business.

Skills

Client advisory

Investments knowledge

Credit products

Regulatory knowledge

Communication skills

Financial statement analysis

Lending knowledge

Relationship management

Education

Bachelor's degree in business or related field

Master's degree in business related field

Equivalent experience

Tools

MS Office

CRM systems

Job description

Location:726 Exchange Street, Buffalo New YorkJob SummaryKey Private Bank (KPB) is dedicated to serving our clients' financial needs through expert advice and personalized banking, borrowing, and investment solutions. The Sr. KPB Relationship Manager (RM) is at the center of this client promise, acting as the primary client advisor, developing and implementing strategies based on the client's financial goals, and coordinating with the extended KPB relationship team to execute and advise on the client's needs. The Sr. RM is responsible for serving high net worth clients in their existing book as well as collaborating with internal and external partners to acquire new and deepen existing Key Bank client relationships.Essential FunctionsActs as the primary client advisor by recommending banking, borrowing and investment solutions that will help the client achieve their financial goals. Leads, coordinates, and assembles the extended advisory team, including trust, investment and planning strategists, based on complexity of the relationship.Develops a comprehensive understanding of the client’s needs, based on the review and analysis of personal and business financial data gathered through Relationship Reviews, the Customer Relationship Manager (CRM) system, and personal meetings. Captures the client’s goals in a financial plan.Prepares and delivers client presentations, individually and as part of a team, presenting appropriate financial solutions via consultative review and proactive, regular contact.Meets or exceeds assigned individual sales goals by expanding existing client relationships, closing referrals and/or capturing new business growth.Employs and maintains a disciplined approach to prospecting and maintains a pipeline by leveraging referrals from internal and external sources.Actively participates in Community organizations to source business development opportunities and demonstrate Key’s commitment to the local community.Develops and maintains an in-depth knowledge of financial wealth management services and products as well as knowledge of competitors and competitive products.Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without noticeComplies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.EducationBachelor's Degree in business related field or equivalent work experience (preferred)Master's Degree in business related field (preferred)OR equivalent experience (required)Work Experience7 years of demonstrated sales and business development experience with proven results (required)Licenses and CertificationsFINRA License S7 () andFINRA License S66 (preferred) orFINRA License S63 () andFINRA License S65 (preferred)Certified Financial Planner (CFP) (preferred)Certified Investment Management Analyst (CIMA) (preferred)Certified Public Accountant (CPA) (preferred)Chartered Financial Analyst (CFA) (preferred)Licensed Attorney/JD (varies by state) (preferred)Certified Wealth Strategist (CWS) (preferred)SkillsAbility to build trust by taking a proactive client centric approachDemonstrated expert functional knowledge of Investments, Trust and Credit; ability to adviseDemonstrated expert knowledge of financial products and banking regulationsDemonstrated strong client advisory skillsDemonstrated experience with and broad understanding of personal and commercial financial statementsProven experience with and comprehensive understanding of consumer or commercial lendingExcellent verbal and written communication skillsProficient in personal computer applications to drive resultsCore CompetenciesAll KeyBank employees are expected to demonstrate Key’s Values and abide by Key’s Code of Conduct.Physical DemandsGeneral Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.TravelOccasional travel to include overnight stay.Driving RequirementsAbility to routinely and frequently operate a motor vehicle with a valid driver's license.Work Location CategoryHybrid (Sales)COMPENSATION AND BENEFITSThis position is eligible to earn a base salary in the range of $112,000.00 - $210,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.Please click here for a list of benefits for which this position is eligible.Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.Job Posting Expiration Date: 12/31/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [e-mail].#LI-Hybrid