Key Leader (Boston)

Princess Polly; Boston (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive compensation

Employee discount

Career growth

Job summary

Princess Polly in Boston is seeking a Retail Store Keyleader to oversee store opening and closing duties while cultivating exceptional customer service in a fast-paced retail setting.

Supporting the Store Manager and Assistant Manager, you will lead the sales team to achieve sales goals, manage operations, and deliver memorable in-store experiences that reinforce our brand. Flexibility to work nights and weekends is required.

Qualifications

• 3+ years in retail industry.
• 1+ year experience in retail management.
• Excellent leadership and communication skills.
• Ability to motivate and inspire associates to achieve their goals.
• Strong problem-solving skills and the ability to make quick and effective decisions.
• Exceptional customer service skills.

Responsibilities

• Lead and motivate the sales team to achieve sales targets and provide excellent customer service.
• Perform operational duties including opening/closing registers, visual merchandising, inventory management, and light housekeeping.
• Build brand loyalty and awareness through memorable in-store experiences in a fast-paced retail environment.
• Demonstrate commitment to our company values, business style, People Leadership principles, and Customer First approach.

Skills

Leadership

Communication

Motivating staff

Problem-solving

Customer service

Style sense

Job description

Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years.

As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia’s Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team.

We are growing our team and are seeking talented individuals like YOU to join the Polly team. Think you can help us in our journey of becoming the best online shopping destination like...ever? If you're a motivated team player that's obsessed with all-things fashion and pop culture, we'd love to hear from you.

About The Role

Our Retail Store Keyleader embodies drive, enthusiasm, and a natural talent for inspiring others. They're entrusted with overseeing store opening and closing duties while cultivating exceptional customer service, serving as a cornerstone within our dynamic and fast-paced retail setting.

Supporting the Store Manager and Assistant Manager, they lead the team in achieving exceptional customer experience, sales goals and upholding operational efficiency. Ready to step up as manager on duty, they exhibit leadership and accountability as needed, motivating our team through constructive feedback, development and training. Their passion for retail and strong leadership skills make them an invaluable asset as we strive to create an unforgettable in-store experience for our customers!

What You'll Do

• You will lead and motivate the sales team to achieve sales targets and provide excellent customer service whilst contributing to their career development
• You will perform operational duties inclusive of but not limited to: opening and closing registers, visual merchandising execution, inventory management, light housekeeping
• You will build brand loyalty and awareness through memorable in-store experiences in a fast paced retail environment
• You will demonstrate a commitment to our company Values, our innovative Business style, our People Leadership principles, and our outstanding Customer First approach

Qualifications

• 3+ years in retail industry
• 1+ year experience in retail management
• Excellent leadership and communication skills
• Ability to motivate and inspire associates to achieve their goals
• Strong problem-solving skills and the ability to make quick and effective decisions
• Exceptional customer service skills
• Great sense of style
• Ability to work flexible hours, including nights and weekends

Compensation Range

• $19.00 - $21.00/hour

We offer a package that can only be described as best in class within the retail space today!

Aside from the amazing array of tangible benefits and perks, Princess Polly offers you the chance to make an impact on a fast growing, global business. You have the opportunity to pursue your passion and plan your own future as part of our team!

Princess Polly is an Equal Opportunity Employer (EOE) We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better.

#PrincessPolly #PursueYourPassion #PrincessPollyCareers