Key Lead - Westfield Topanga, Abercrombie & Fitch

Abercrombie & Fitch Co.; California; On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Merchandise Discount

Sales Bonus

Career Growth

Training & Development

Global Team

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to guide Brand Reps and Stock Associates on the sales floor, ensuring a quality in-store experience and driving daily sales. You’ll act as Floor Supervisor, coach teammates, and uphold brand culture.

Responsibilities include opening/closing routines, operating POS, fulfilling OMNI channel orders, maintaining visual displays, analyzing reports, and protecting store assets. Flexible schedule; part-time hours with weekend availability.

Qualifications

• High School Diploma / GED preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required.
• Experience leading groups or teams preferred.
• Maintain a strong customer focus.
• Demonstrate interpersonal and communication skills.
• Knowledge of current fashion trends; energetic and assertive.
• Take initiative; adaptable and flexible; detail oriented.

Responsibilities

• Perform opening and closing routines.
• Operate register/POS systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and uphold company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Retail leadership

Initiative

Adaptability

Detail orientation

Education

High School Diploma / GED preferred

Tools

POS systems

Job description

Job Description

The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. The Key Lead is part of the store leadership team and is responsible for driving store performance on the floor through excellent customer experience and daily sales achievement.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Work Schedule Requirements

Schedule will vary weekly, but you should expect to work at least 12‑16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. During peak timeframes, hours will increase to support the needs of the business.

What it Takes

• High School Diploma / G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required.
• Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

What You’ll Get

• Eligibility to participate in a variety of benefit programs designed to fit you and your lifestyle.
• Simple, competitive, and comprehensive benefits aligned with the Company’s culture and values.
• Quarterly Sales Incentive Bonus.
• Merchandise Discount.
• Opportunities for Career Advancement.
• Opportunity to Become a Brand Affiliate.
• Training and Development.
• A Global Team that celebrates you for being you.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie and Hollister, each committed to providing products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. A&F operates stores across North America, Europe, Asia, and the Middle East, as well as the e‑commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

Compensation

The starting rate for this position is $20.90 per hour. (i.e., the recruiting pay range for this position is $20.90-$20.90 per hour). The starting rate and range may be modified in the future.

Equal Opportunity Employer

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.