Key Lead - Westchester, Abercrombie & Fitch

Abercrombie & Fitch Co.; New York (NY); On-site; USD 23,298 - 33,182; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Training and Development

Job summary

A&F Stores, Inc. is hiring a Key Lead in New York, NY. This position is essential for ensuring customers receive a quality in-store experience while supervising and coaching staff. The Key Lead drives store performance through excellent customer service and team achievements.

The role offers $20.50 per hour with benefits such as a quarterly sales incentive bonus and career advancement opportunities. You will work a flexible schedule with at least 12-16 hours per week, including weekends and holidays.

Qualifications

• Minimum 1 year of retail experience preferred.
• Experience leading groups or teams is preferred.
• Demonstrate exceptional customer service skills.

Responsibilities

• Ensure customers receive quality in-store experience.
• Act as Floor Supervisor providing guidance to staff.
• Drive store performance through customer experience.

Skills

Customer focus

Interpersonal skills

Strong communication

Knowledge of fashion trends

Detail-oriented

Education

High School Diploma/G.E.D.

Job description

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

Key Responsibilities

• Perform Opening and Closing Routines
• Operate Register/Point of Sale systems
• Fulfill OMNI Channel Orders
• Demonstrate Product Knowledge, Brand Awareness, while driving sales
• Build and maintain Visual Displays
• Analyze reporting to inform decision making
• Protect Store Assets & perform Inventory Control
• Represent the Brand and Exemplify Company Culture and Values

Schedule & Availability

Schedule will vary weekly, but you should expect to work at least 12-16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. During peak timeframes, hours will increase to support the needs of the business.

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent
• 1 year of retail experience is preferred
• Retail supervisory/management experience is not required
• Experience in leading groups or teams is preferred
• Maintain a strong customer focus
• Demonstrate exceptional interpersonal skills
• Possess strong communication skills
• Show knowledge of current fashion trends
• Be energetic, outgoing, and assertive
• Take initiative and show confidence
• Master adaptability and flexibility
• Balance multiple tasks while being detail-oriented
• Engage in applied learning and proactive thinking
• Exhibit a strong work ethic

Compensation & Benefits

The starting rate for this position is $20.50 per hour (recruiting pay range $20.50-$20.50 per hour). The following benefits and incentives apply:

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. A&F operates stores across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com. Learn more about A&F Co. by visiting our corporate website.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.