Key Lead: Retail Floor Leader & Customer Experience

A&F Stores, Inc.; Spotsylvania Courthouse (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Payroll benefits programs

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Training and Development

Job summary

A&F Stores, Inc. is looking for a Key Lead who will ensure customers receive an exceptional in-store experience as part of the store leadership team. This role involves guiding Brand Reps and Stock Associates to maintain effective operations.

The ideal candidate should have at least 1 year of retail experience and possess strong customer focus, adaptability, and communication skills. The position offers benefits like a Sales Incentive Bonus and opportunities for career advancement.

Qualifications

• 1 year of retail experience preferred.
• Retail supervisory/management experience not required.
• Experience in leading groups or teams preferred.

Responsibilities

• Ensure all customers receive a quality in-store experience.
• Provide guidance and coaching to Brand Reps and Stock Associates.
• Analyze reporting to inform decision making.

Skills

Customer focus

Interpersonal skills

Communication skills

Knowledge of current fashion trends

Adaptability

Education

High School Diploma / G.E.D.

Job description

A&F Stores, Inc. is looking for a Key Lead who will ensure customers receive an exceptional in-store experience as part of the store leadership team. This role involves guiding Brand Reps and Stock Associates to maintain effective operations.

The ideal candidate should have at least 1 year of retail experience and possess strong customer focus, adaptability, and communication skills. The position offers benefits like a Sales Incentive Bonus and opportunities for career advancement.