Key Lead: Retail Floor Leader & Customer Experience

A&F Stores, Inc.; Sarasota (FL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Payroll benefits programs aligned with company culture and values

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a Brand Affiliate

Training and Development

Global Team of People who celebrate you for being you

Job summary

A&F Stores, Inc. is seeking a Key Lead to enhance the in-store customer experience by acting as a Floor Supervisor and guiding the team. The role demands responsibilities like opening/closing routines and operating POS systems, while driving brand awareness and achieving sales.

The ideal candidate will have strong communication skills and a focus on customer service. Benefits include a quarterly sales incentive, merchandise discounts, and career advancement opportunities.

Qualifications

• High School Diploma / G.E.D. preferred or equivalent.
• 1 year of retail experience preferred.
• Experience in leading groups or teams preferred.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Job description

A&F Stores, Inc. is seeking a Key Lead to enhance the in-store customer experience by acting as a Floor Supervisor and guiding the team. The role demands responsibilities like opening/closing routines and operating POS systems, while driving brand awareness and achieving sales.

The ideal candidate will have strong communication skills and a focus on customer service. Benefits include a quarterly sales incentive, merchandise discounts, and career advancement opportunities.