Key Lead: Retail Floor Leader & Customer Experience

Abercrombie & Fitch Co.

Texas

On-site

USD 30,000 - 40,000

Part time

14 days+

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Benefits offered by this job

Quarterly Sales Incentive Bonus
Merchandise Discount
Opportunities for Career Advancement

Job summary

A&F Stores, Inc. in Houston, Texas is seeking a Key Lead responsible for ensuring all customers receive a quality in-store experience. This role involves acting as a Floor Supervisor, guiding Brand Reps and Stock Associates, and driving store performance through exceptional customer service.

Candidates should have a strong focus on customer interaction, proven communication skills, and experience in retail or supervisory roles. Benefits include a quarterly sales incentive bonus and merchandise discounts.

Qualifications

  • 1 year of retail experience preferred.
  • Experience in leading groups or teams preferred.
  • Demonstrate exceptional interpersonal skills.

Responsibilities

  • Perform Opening and Closing Routines.
  • Operate Register/Point of Sale systems.
  • Fulfill OMNI Channel Orders.

Skills

Customer focus
Interpersonal skills
Communication skills
Adaptability
Detail-oriented

Education

High School Diploma / G.E.D. preferred

Job description

A&F Stores, Inc. in Houston, Texas is seeking a Key Lead responsible for ensuring all customers receive a quality in-store experience. This role involves acting as a Floor Supervisor, guiding Brand Reps and Stock Associates, and driving store performance through exceptional customer service.

Candidates should have a strong focus on customer interaction, proven communication skills, and experience in retail or supervisory roles. Benefits include a quarterly sales incentive bonus and merchandise discounts.

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