Key Holder - Retail | Merchants Location

KARM Stores; Knoxville (TN); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Every Sunday Off

Benefits & PTO

Employee Discount

Performance-Based Increases

Referral Bonuses

Bonus & Rewards

Career Growth Opportunities

Paid Time Off & Benefits Eligibility (

Job summary

KARM Stores is seeking a Retail Shift Lead at Merchants location to support store operations and customer service. You will assist the management team with register transactions, ensure accurate payments, and help maintain a welcoming shopping environment.

This role offers Sunday off, competitive hourly pay, employee discounts, and opportunities for career growth. Join a mission-driven team that funds life-changing services across East Tennessee.

Qualifications

• Strong communication skills (verbal and written).
• Ability to follow written and verbal instructions.
• Basic computer and point-of-sale system skills.
• Availability to work Saturdays and flexible shifts.

Responsibilities

• Assist with register transactions and payments, ensuring accuracy.
• Maintain customer service standards and positive shopping experience.
• Support stocking, rack organization, and store presentation.
• Help delegate tasks and support team productivity with the Retail Manager.
• Uphold KARM Stores mission and values.

Skills

Strong communication

Fast-paced environment

Follow instructions

Saturdays availability

Customer service

Tools

POS system

Basic computer skills

Job description

Retail Shift Lead | Merchants Location

Merchants - Knoxville, TN 37912

Overview

Salary Range $15.00 - $15.00 Hourly Position Type Full-Time/Part-Time

Description

• Every Sunday Off!!


• Benefits & PTO


• Employee Discount


• Performance Based Increases


• Referral Bonuses


• Bonus & Rewards


• Career Growth Opportunities

Store hours are 9a - 9pm, some closing shifts and Saturdays required.

Join a Mission That Changes Lives Including Yours

At KARM Stores, every shift makes an impact. As a Sales Associate, you are not just ringing transactions you are helping fund life-changing services for men, women, and children across East Tennessee.

Why Work at KARM Stores?

• Every Sunday Off Guaranteed


• Competitive hourly pay based on location and experience


• 25% Employee Discount


• 90-Day Performance Review Eligibility


• Performance-Based Increases


• Referral Bonuses & Incentive Opportunities


• Paid Time Off & Benefits Eligibility (Full-Time)


• Career Growth & Advancement Opportunities

Key Responsibilities

• Assist the Retail Management team with register transactions , including handling cash, credit card payments, and non-cash purchases to ensure accuracy and security .


• Help establish and maintain customer service standards aligned with the company mission and ensure a positive shopping experience.


• Support daily operations by assisting with stocking shelves , working clothing racks , and maintaining store presentation to maximize shopping opportunities.


• Assist in delegating tasks and supporting team productivity in partnership with the Retail Manager/Assistant Manager, especially when leadership is off-shift


• Model and reinforce KARM Stores mission and values by being Trustworthy, Team-Minded, and Teachable .

What Success Looks Like

• Customers feel welcomed and valued


• Transactions are processed accurately and efficiently


• The sales floor remains organized and stocked
  
• Productivity expectations are consistently met


• Dependability and punctuality are demonstrated

Qualifications

• Strong communication skills (verbal and written)


• Ability to follow written and verbal instructions


• Basic computer and point-of-sale system skills


• Ability to work in a fast-paced retail environment


• Availability to work Saturdays and flexible shifts


• Commitment to working respectfully within a mission-driven workplace

Physical Requirements

This role is performed in a retail environment and may involve standing, walking, bending, reaching, and lifting throughout the shift.

• Ability to remain on your feet for extended periods


• Frequent lifting, bending, and reaching


• Ability to lift up to 50 pounds with or without reasonable accommodation


• Moderate to heavy physical activity may be required

Additional Information

KARM Stores participates in E-Verify and confirms employment eligibility through Form I-9 documentation.

We are proud to be a second-chance employer. Criminal history does not automatically disqualify applicants. Background checks are conducted in accordance with applicable law.

KARM Stores is an Equal Opportunity Employer.

Compensation details

15-15 Hourly Wage