Key Holder, Full-Time - Versace Orlando - FL

Michael Kors; Orlando (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

Michael Kors in Orlando, Florida is seeking a retail professional to be a Brand Ambassador and provide an exceptional client experience. The ideal candidate will have at least three years of retail experience and a strong understanding of clientelling.

This position requires a powerful personality that is entrepreneurial and sales-focused, thriving in a high-paced environment. Join us to meet and exceed your sales goals while creating genuine client relationships.

Qualifications

• Minimum of three years of experience in a retail environment.
• Full understanding of specialty retail and proven track record in clientelling.
• Ability to thrive in a high-paced retail environment.

Responsibilities

• Be a Brand Ambassador by providing an exceptional client experience.
• Meet & exceed sales goal targets.
• Support the team in generating new client relationships.

Skills

Retail experience

Client relations

Sales focused

Multi-tasking

Job description

Responsibilities

• Be a Brand Ambassador by providing an exceptional client experience.
• Embrace and promote our Retail Excellence Program with clients and staff alike.
• Meet & exceed sales goal targets (daily, monthly, yearly).
• Meet & exceed targets for client data capture.
• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs (sales, UPT, ATV).
• Maintain client relationships through after sales service: not limited to thank you notes, follow‑up phone calls, following through product repair or maintenance.
• Support the team in generating new client relationships while maintaining those that are existing.
• Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks.
• Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment.
• Maintain seamless inventory operations throughout the day.
• Process returns and exchanges.
• Communicate effectively and build strong partnerships with clients, peers, and management.
• Develop business‑driving initiatives, contests, and events.
• Support the sales team through various coaching & training techniques.

Qualifications

• Minimum of three years of experience in a retail environment.
• Full understanding of specialty retail and a proven track record in clientelling.
• Ability to thrive in a high‑paced retail environment.
• Ability to multi‑task with ease while maintaining a balance of daily responsibilities.
• Powerful and electrifying personality that is entrepreneurial and sales focused.

Versace is an equal employment opportunity employer. Versace’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Versace also prohibits harassment of applicants and employees based on any of these protected categories.