Key Holder (Full-time) @ Hilton Santa Barbara Beachfront Resort

Event Network, Inc.; Santa Barbara (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

Event Network, Inc. is seeking a Key Holder in Santa Barbara, CA. You will lead by example, delivering exceptional guest service and engaging guests with a friendly, energetic approach.

You will support store operations, including cash handling and inventory management, while maintaining an inviting, vibrant store environment. A prior keyholder or supervisory background is preferred, and a flexible schedule is required to cover weekends, evenings, and holidays.

Qualifications

• Demonstrated guest service excellence.
• Experience in supervisory or keyholder role preferred.
• Merchandising skills to present products effectively.
• Ability to adapt to a flexible schedule (weekends/evenings/holidays).
• Comfort engaging guests of all ages and proactively showcase products.

Responsibilities

• Lead by example to deliver top-notch guest service.
• Engage with guests in a lively, welcoming manner.
• Assist store operations including cash handling and inventory management.

Skills

Guest service

Leadership

Merchandising

Flexibility

Interpersonal communication

Job description

The Role:

As a Key Holder, you’ll be an integral part of our store’s day-to-day operations, working alongside the management team to create memorable moments for our guests. This role is perfect for someone who thrives on delivering exceptional service in a fun, dynamic environment.

What You’ll Do:

• Lead by example and provide top-notch guest service to ensure every visitor has the best shopping experience possible.
• Engage with guests in a lively, welcoming, and entertaining manner, turning ordinary shopping trips into exciting adventures.
• Support store operations, from handling cash to managing inventory, and keep things running smoothly for your fellow team members.

What We’re Looking For:

• Retail rockstar with prior experience as a keyholder or in a supervisory role.
• Merchandising maven with a flair for organizing and presenting products that catch guests' attention.
• A friendly, outgoing personality that naturally draws people in.
• Comfortable with a flexible schedule – weekends, evenings, and holidays are part of the fun!
• Someone who loves to interact with guests of all ages and is proactive in showcasing our amazing products.
• Must be 18 years or older to apply.

Physical Demands:

• Frequent standing, walking, and occasional reaching, climbing, kneeling, or crouching.
• Must be able to lift and move up to 40 pounds regularly.

Pay rate:$17.25/hr