Key Holder

Shopwesttowne Mall; United States; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Hands-on training

Ongoing development opportunities

Job summary

Shopwesttowne Mall is seeking a dedicated Key Holder to enhance and support store leadership while driving operations and customer service in Finland. In this exciting role, you will be responsible for opening and closing the store, coaching team members, and maintaining high standards of service and performance. The ideal candidate will have retail or hospitality experience and a passion for customer experience and fashion. Employee discounts and development opportunities are provided.

Qualifications

• Previous experience in retail or hospitality required.
• Confident in taking responsibility for store operations.
• Passionate about customer experience and fashion.

Responsibilities

• Support store leadership and daily operations.
• Open and close the store as needed.
• Deliver strong customer service and coach team members.

Skills

Retail experience

Customer service

Reliability

Job description

Join Lovisa and take the next step in your retail career as a Key Holder. In this role, you’ll support store leadership, help drive results, and keep daily operations running smoothly. It’s a great opportunity if you’re ready for more responsibility, consistent hours, and a path into leadership. You’ll be opening and closing the store, supporting team performance, delivering strong customer service, maintaining store standards, and coaching newer team members when needed—all in a fast-paced, team-focused environment.

We’re looking for someone with retail or hospitality experience who is reliable, confident taking on responsibility, and passionate about customer experience and fashion. In return, you’ll receive employee discounts, hands‑on training (including piercing), ongoing development, and opportunities to grow into leadership roles.