Key Holder

Thekindthreadcompany; Richmond (VA); On-site; USD 19,286,400 - 38,572,800; Part time

Benefits offered by this job

Free scrubs to keep you looking and f

Monthly bonus opportunities

Benefits available to all employees

Development and career advancement

Job summary

Scrubs & Beyond in Richmond, VA is seeking a part-time Key Holder to join our store leadership team. You will support sales goals, manage expenses, and coach team members to deliver an exceptional guest experience.

As the manager on duty, you’ll help develop store strategies to boost sales, maintain visual standards, and ensure smooth opening and closing procedures in a fast-paced retail environment. Evening, weekend, and holiday availability is required.

Qualifications

• 1–2 years retail or sales leadership experience or equivalent experience.
• Flexible schedule including evenings, weekends, and holidays.
• Part-time hours (15–29 hours weekly)

Responsibilities

• Assist store leadership in achieving sales plan and personal targets.
• Support managing expenses, payroll, and procedural compliance.
• Deliver an exceptional customer experience and maximize personal sales results.
• Act as manager on duty; coach and train team members.
• Lead through company values and maintain a high-performance culture.
• Maintain strong visual merchandising standards.
• Perform opening and closing duties as assigned.

Skills

Leadership

Customer service

Sales goals

Time management

Job description

Scrubs & Beyond is the largest retailer of medical apparel in the U.S., founded in 2000 with a simple but powerful idea: the retail experience for healthcare professionals should be as exceptional as the people it serves. From the beginning, we’ve been focused on transforming the way medical professionals shop—with better products, better service, and a better experience.

We believe:

• What we wear changes how we feel.
• How we feel changes how we do our jobs.

This isn’t your average retail career. At Scrubs & Beyond, we’re proud to hire the best and support them with meaningful opportunities for growth, recognition, and impact.

Why You’ll Love Working Here

• Free scrubs to keep you looking and feeling your best
• Monthly bonus opportunities
• Benefits available to all employees
• Development and career advancement in a growing company

If you’re ready to be part of something bigger—join us today.

As a Key Holder at Scrubs & Beyond, you will be an integral part of the store leadership team, supporting every aspect of store performance. You’ll ensure that all areas of the store are fully engaged, meeting key objectives, and delivering an exceptional guest experience. In collaboration with the leadership team, you will help develop business strategies to achieve goals and boost sales in a competitive market. Additionally, you will contribute to expanding the company’s market share by selling to both group accounts and retail customers.

Key Responsibilities

• Assist the store leadership team in achieving the store sales plan and performance targets in addition to your own personal sales goals
• Support managing expense budgets, payroll control and procedural compliance for the store
• Deliver an exceptional customer experience and maximize personal sales results
• Take on management responsibilities when acting as the manager on duty, which includes coaching and training team members
• Lead through the Kindthread Core Values, inspire innovation, and maintain a high-performance culture
• Execute and maintain strong visual merchandising standards
• Perform opening and closing duties as assigned

Essential Qualifications

• Have 1-2 years of retail or sales experience in a leadership capacity or relevant experience
• Consistently achieve personal and overall store sales goals
• Can work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays
• PT 15-29 hours weekly

Preferred Qualifications (Skills and Abilities)

• Ability to cultivate an environment of genuine customer connection where all customers feel welcome, heard, and valued
• You are enthusiastic about coaching and mentoring a team and inspired to lead by example
• Self‑motivated and confident in your ability to network and generate leads
• Strong time management and organizational skills

Physical Demands

• Constantly standing and walking
• Constantly reaching, pushing, pulling, grasping
• Frequently stooping, kneeling, crouching
• Frequently lifting up to 20 pounds and occasionally lifting up to 50 pounds
• Occasionally climbing and descending ladders and step stools