Key Holder

everythingbutwater; Honolulu (HI); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

401(k) participation

Merchandise discounts

Additional benefits

Job summary

Everything But Water in Hawaii is seeking a Key Holder to partner with Store Management, delivering exceptional customer service and upholding brand standards. You will support daily operations and ensure adequate shift coverage while guiding Sales Associates.

We value 2–4 years in retail, 1 year of supervisory experience, strong communication and interpersonal skills, and availability nights, weekends and holidays.

Qualifications

• 2–4 years of retail sales experience.
• 1 year of supervisory experience.
• Availability for nights, weekends, and holidays.
• Effective customer engagement skills.
• Excellent interpersonal and communication skills.
• Physical ability to stand for 8 hours, climb a ladder, lift 15 lb.
• Must be 18+ and fluent in English.

Responsibilities

• Support Store Manager and Assistant Store Manager with business needs and shift coverage.
• Occasionally supervise Sales Associates.
• Deliver exceptional customer service using the company's selling model.
• Maintain brand standards for cleanliness, organization, and visuals.
• Help achieve sales goals through appropriate behavior.

Skills

Customer engagement

Interpersonal communication

Retail sales

Leadership / supervision

Availability nights weekends holidays

English fluency

Job description

Position Location: Alohilani Resort

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company's customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates
• Consistently deliver exceptional customer service by demonstrating the Company's selling model in a confident and knowledgeable manner
• Maintain brand standards around cleanliness, organization, and visual presentation standards
• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales
• 1 year of supervisory experience
• Availability must include nights, weekends, and holidays
• Effective customer engagement skills
• High level interpersonal and communication skills
• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 15 pounds
• Must be 18 years of age or older
• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates.

Salary Range: $22.00 - $24.00

STYLE AND CUSTOMER SERVICE OBSESSED? DIVE INTO A CAREER IN FASHION!

Everything But Water is the largest specialty retailer of women's swimwear and resortwear in the US, with over 90 stores coast-to-coast and a leading website at everythingbutwater.com. Everything But Water offers an unparalleled, year-round selection of head-to-sandy-toe getaway essentials, from designer swimsuits, cover-ups, and sundresses to jewelry, totes, sandals, and more.

Everything But Water is an Equal Opportunity Employer.