Key Holder

XL Parts | The Parts House (TPH); Harlingen (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k

Paid time off

Opportunities for advancement

Job summary

XL Parts | The Parts House (TPH) is seeking a Key Holder (Assistant Store Manager) to oversee daily operations, assist the Store Manager, and ensure timely shipping and receiving of parts. The role emphasizes accurate order fulfillment, customer service, and safe warehouse practices.

Responsibilities include inventory control, cashier duties, driver scheduling, and ensuring a clean, organized store environment to support excellent customer experiences and business performance.

Qualifications

• High School Diploma or GED required.
• 1–2 years of retail experience preferred.
• Excellent customer service and communication skills required.
• Must be able to pass a criminal background and drug screen.

Responsibilities

• Shipping and receiving of merchandise
• Assemble and fill customer orders to be delivered within a 45 minute window
• Inventory and cycle counts
• Schedule contract drivers based on company needs
• Answer customer questions and address complaints
• Store opening and closing duties
• Handle cash, cash counts, and deposits
• Stock and pull parts
• Answer phones
• Keep store and front counter clean
• Keep warehouse clean and provide a safe work environment

Skills

Customer service

Communication

Interpersonal skills

Education

1-2 years retail experience

Job description

Key Holder (Assistant Store Manager)

Reports To: Store Manager

Direct Reports: No

Status: Full-Time

Exempt/Non-Exempt: Non-Exempt

Division: Operations

Job Purpose :

The Assistant Store Manager is responsible for expediting shipments of parts sent and returned from or to XL Parts/The Parts House distribution centre(s).

Key job responsibilities:

• Shipping and receiving of merchandise
• Assemble and fill customer orders to be delivered within a 45minute window
• Inventory and cycle counts
• Schedules contract drivers based on company business needs
• Answers customer questions and addresses complaints
• Store opening and closing duties
• Handles cash, cash counts, and deposits
• Stocks and pulls parts
• Answers phones
• Keeps store and front counter clean
• Keeps warehouse clean and provides a safe work environment

Requirements:

• High School Degree or GED
• 1 to 2 years of working in a retail environment
• Highly motivated to provide superb customer service
• Excellent communication and interpersonal skills
• Must be able to pass a criminal background and drug screen

Benefits:

We offer a competitive compensation plan complete with attractive benefits offerings that include (not limited to) medical, dental, vision, life insurance, 401k, paid time off and opportunities for advancement.

Environmental/Occupational Health and Physical Requirements :

Typical 9-hour day to include reaching, standing, walking, kneeling, lifting and carrying. To perform the duties of this job the employee must be capable of working in a fast-paced environment. The heavy lifting of 50lbs or more may be required. Employee also share the responsibility to perform routine housekeeping activities such as dusting, sweeping, mopping, restroom cleaning and changing trash can liners.

XL Parts and The Parts House (TPH) a Marubeni Group is an Equal Opportunity Employer. All employment is contingent upon a successful background check and drug screen that meets the Companys guidelines for employment.