Key Holder

Kindthread; City of Tonawanda (NY); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Free scrubs

Benefits available to all employees

Development and career advancement

Job summary

Kindthread in Tonawanda, NY is seeking a Key Holder to support store leadership, drive sales, and deliver an exceptional guest experience. You will help implement business strategies to meet goals and expand market share by selling to both group accounts and retail customers.

You will assist in daily operations, coaching fellow team members, and maintaining visual standards while stepping in as manager on duty as needed; flexible scheduling is required.

Qualifications

• 1-2 years of retail or sales leadership experience.
• Able to meet personal and store-wide sales goals.
• Willing to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Assist store leadership in achieving sales plans and performance targets.
• Support budgeting, payroll control and procedural compliance for the store.
• Deliver an exceptional customer experience and maximize personal sales.
• Lead as manager on duty, coaching and training team members.
• Uphold Kindthread Core Values and maintain a high-performance culture.
• Maintain strong visual merchandising standards and perform opening/closing duties.

Skills

Retail leadership

Sales targets

Customer service

Flexible schedule

Team coaching

Job description

Key Holder

Kindthread Tonawanda, New York, United States

About this position

About Us

Kindthread is a leading company in the healthcare apparel space, with brands including Scrubs & Beyond, Landau, and White Cross. Weare dedicated to providinghigh-quality apparel andan exceptionalcustomer experience across our brands. Our mission is to elevate the healthcare workforce with functional, stylish, and comfortable products.

We believe:

• What we wear changes how we feel.
• How we feel changes how we do our jobs.

Why You’ll Love Working Here:

• Free scrubs to keep you looking and feeling your best
• Benefits available to all employees
• Development and career advancement in a growing company

As a Key Holder at Scrubs & Beyond, you will be an integral part of the store leadership team, supporting every aspect of store performance. You’ll ensure that all areas of the store are fully engaged, meeting key objectives, and delivering an exceptional guest experience. In collaboration with the leadership team, you will help develop business strategies to achieve goals and boost sales in a competitive market. Additionally, you will contribute to expanding the company’s market share by selling to both group accounts and retail customers.

Key Responsibilities

• Assist the store leadership team in achieving the store sales plan and performance targets in addition to your own personal sales goals
• Support managing expense budgets, payroll control and procedural compliance for the store
• Deliver an exceptional customer experience and maximize personal sales results
• Take on management responsibilities when acting as the manager on duty, which includes coaching and training team members
• Lead through the Kindthread Core Values, inspire innovation, and maintain a high-performance culture
• Execute and maintain strong visual merchandising standards
• Perform opening and closing duties as assigned

Essential Qualifications

• Have 1-2 years of retail or sales experience in a leadership capacity or relevant experience
• Consistently achieve personal and overall store sales goals
• Can work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays
• PT 15-29 hours weekly

Preferred Qualifications (Skills and Abilities)

• Ability to cultivate an environment of genuine customer connection where all customers feel welcome, heard, and valued
• You are enthusiastic about coaching and mentoring a team and inspired to lead by example
• Self-motivated and confident in your ability to network and generate leads
• Strong time management and organizational skills

Physical Demands

• Constantly standing and walking
• Constantly reaching, pushing, pulling, grasping
• Frequently stooping, kneeling, crouching
• Frequently lifting up to 20 pounds and occasionally lifting up to 50 pounds
• Occasionally climbing and descending ladders and step stools