Key Customer Supply Planning Manager

CoorsTek, Inc.; Worcester (MA); On-site; USD 113,000 - 155,000; Full time

Job summary

CoorsTek, Inc. in Worcester, MA is seeking a Key Customer Supply Planning Manager to lead and optimize planning for critical semiconductor customers, ensuring supply reliability and responsive service across multiple plants.

You will coordinate with account managers, plant planning, and demand planning, develop forecasts, manage capacity constraints, and drive data-driven actions to align demand with supply.

Qualifications

• Bachelor's degree in related field (business, engineering, supply chain).
• 10 years of relevant experience.
• MBA or APICS certification desirable but not required.

Responsibilities

• Define, lead processes, and actions for planning against supply fulfillment for key semiconductor customers.
• Drive coordinated actions around supply escalation topics globally using production and inventory plans.
• Develop and monitor order and forecast status with account teams and data sources.
• Provide planning leadership to align demand to product codes across multiple plants.
• Identify, track, and support actions to alleviate capacity and fulfillment concerns.
• Summarize demand signals and analyze implications for management decisions.
• Prepare and deliver communications to customers and internal teams across regions.

Skills

Analytical skills

Data storytelling

Communication skills

Cross-functional collaboration

MS Office

Education

Bachelor’s degree in business, engineering, or supply chain

MBA

APICS certification ( desirable )

Tools

QAD

PowerBI

MS Excel

Job description

It's exciting to work for a company that makes the world measurably better.

We're committed to bringing safety, quality, and customer focus to the business of advanced ceramics manufacturing.

Job Title

Key Customer Supply Planning Manager

Responsible for leadership, analysis, and driving planning optimization, to enable excellent supply reliability and responsiveness for key semiconductor market customers. As a key member of the planning and commercial teams, this individual will collaborate closely with customer account managers, plant planning, demand planning manager, and cross-functional teams, to streamline operations and support business growth.

Roles And Responsibilities

• Define, lead processes, and actions for the organization to successfully plan and execute against supply fulfillment and shortages for key semiconductor customer(s).
• Utilizing production and inventory plans, drive clear and coordinated organizational actions around supply escalation topics for the key customer(s), globally.
• Develop and monitor order and forecast status by working closely with ISR’s, account teams, and on-line data sources.
• Provide planning leadership to align demand to product codes based on sourcing plans across multiple plants as needed (multi-site manufacturing; MSM). Lead MSM supply side plans in coordination with the Strategic Projects leader.
• Identify, track, and support actions to alleviate future capacity and demand fulfillment concerns, through forecasting improvements, customer specific strategies, and metrics/reporting.
• Analyze and summarize multiple demand signals to help the account teams create a more accurate unconstrained demand view, and create clarity on the demand signals within CoorsTek. Facilitate supply side analysis to understand the implications of demand changes on supply plans and provide insights and recommendations on the implications for management to drive business decisions.
• Communications preparation & delivery to the customer (via the account team) and internally, across multiple plants and manufacturing regions.

Job Requirements

Education:

• Bachelor’s degree in related field (business, engineering, supply chain).
• 10 years of relevant experience.
• MBA or supply chain certification (i.e. APICS) are desirable but not required.

Functional/Technical Knowledge, Skills & Abilities:

• Analytical skills; able to create and utilize spreadsheet models, tracking demand, supply, and inventory, including multiple scenarios.
• Data savvy: able to quickly merge data from multiple sources, manipulate it, and present it intelligibly to explain the situation (i.e., tell the story).
• Strong communication skills:
• Comfortable working cross functionally, both internally and external to CoorsTek.
• Able to navigate difficult meetings with professionalism.
• Able to create concise email and PowerPoint communications.
• Develop comprehensive knowledge of customer products, data, terminology, and needs.
• Develop knowledge of CoorsTek manufacturing processes, lead-times, and strategies.
• Supply chain planning knowledge around MRP, inventory models, etc. is a plus.
• Highly proficient in MS Office tools and QAD. PowerBI and other data or visualization tools is a plus
• Able to work successfully with people across the US, Europe, and Asia including occasional evening meetings with Asia.

Target Hiring Range

Annual Salary: USD 112,700.00 - USD 155,000.00

Actual compensation is commensurate with experience, skills and education. CoorsTek strives to give all qualified applicants equal opportunity and to make selection decisions on job related factors. Do not provide any information on the application which will indicate your race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, pregnancy, genetic information, veteran status, or any other status protected by law or regulation.

If you like working for a company that makes a real difference in the world, you'll enjoy your career with us!