Key Carrier/ Department Coordinator

The TJX Companies, Inc.; Fairfax (VA); Presencial; USD 21 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Associate discount

401(k) Match

Health insurance

Paid holidays

Resumo da oferta

The TJX Companies, Inc. operates Homesense stores, including the Fairfax location in Virginia. This role emphasizes customer service, team leadership, and adherence to company policies while ensuring daily store operations run smoothly.

Applicants should be able to work flexible hours, including nights and weekends, and possess strong communication and coaching skills to support Associates and management teams.

Qualificações

• Experience in leadership roles within retail.
• Proven problem solving and coaching abilities.
• Excellent communication and organizational skills.

Responsabilidades

• Creates a positive internal and external customer experience.
• Acts as Manager on Duty adhering to company policy and procedure.
• Ensures store team follows the plan and opens/closes per guidelines.
• Provides coaching and feedback to Associates on performance.
• Maintains accurate coverage and communicates priorities to management.

Conhecimentos

Leadership

Coaching

Customer service

Communication

Organizational skills

Team player

Problem solving

Multi-tasking

Descrição da oferta de emprego

Homesense

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Opportunity: Grow Your Career

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Acts as Manager on Duty adhering to company policy and procedure
• Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
• Addresses immediate customer service issues and provides appropriate coaching to Associates
• Exercises discretion regarding customer service policies to satisfy customers
• Maintains accurate Associate coverage in service areas for a positive customer experience
• Ensures Associates adhere to all operational procedures
• Ensures opening/closing procedures are executed according to company guidelines
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Provides feedback, recognition and coaching to Associates
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Who We’re Looking For: You.

• Able to work a flexible schedule, including nights and weekends
• Team player, working effectively with peers and supervisors
• Able to respond appropriately to changes in direction or unexpected situations
• Knowledge of company standard software, systems, and procedures
• Knowledge of merchandise flow in stores
• Proven problem solving skills
• Able to effectively coach, delegate, and follow-up on multiple people/tasks
• Able to act quickly under challenging circumstances
• Capable of multi-tasking
• Superior communication and organizational skills with attention to detail
• 1 year retail, 6 months leadership experience

Benefits

Benefits include:

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses

Those who meet service or hours requirements are also eligible for:

• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long term disability
• paid parental leave
• paid holidays/vacation/sick
• auto/home insurance discounts
• scholarship program
• adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address

12189 Fair Lakes Promenade Dr

Location:

USA Homesense Store 0015 Fairfax VA

This position has a starting pay range of USD $15.50 to $16.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.