Key Carrier/Closing Manage-4th West

Lee's Market Place; Salt Lake City (UT); Sur place; USD 21 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Health insurance

Disability plans

EAP

401k plans

Supplemental Insurances

10% discount

Ace Hardware Discount

Paid Time Off

Résumé du poste

Lee's Marketplace, a family-owned grocery chain in Salt Lake City, UT, is seeking an Assistant Manager/Key Holder to support store operations and guest experiences. The role involves opening/closing, supervising departments, and hands-on leadership across teams to ensure smooth daily operations.

You will contribute to guest service excellence, community engagement, and inventory management while developing leadership skills and gaining experience in grocery retail operations.

Responsabilités

• Open and close the store according to procedures, including securing the building and preparing registers and departments for business.
• Serve as the Manager-on-Duty in the absence of the Store Director or other leadership, overseeing all departments and maintaining store-wide accountability.
• Support daily store operations by assisting with receiving deliveries, stocking, merchandising, and maintaining store cleanliness and organization.
• Provide hands-on leadership by working alongside team members, setting the pace, and supporting task completion across all departments.
• Ensure guest service standards are upheld by assisting customers, resolving concerns, and fostering a friendly and helpful shopping environment.
• Monitor and delegate tasks left by department managers to ensure they are completed correctly and on time.
• Respond to urgent issues or incidents with sound judgment and professionalism.
• Communicate effectively with store leadership by reporting key updates, issues, or successes from shifts.
• Promote a safe, clean, and efficient work environment, addressing safety concerns and following proper protocol at all times.
• Mentor and support team members, helping to build a positive and productive team culture.

Description du poste

• Benefits packages including health insurance, Disability plans, EAP, 401k plans, and Supplemental Insurances.
• 10% discount, restrictions apply
• Ace Hardware Discount at Lees Ace Hardware locations
• Paid Time Off to those who qualify
• Friendly and supportive team atmosphere.
• Opportunities for career advancement and professional development.
• Safety forward atmosphere
• Innovative, supportive, and input driven management team.

Compensation:

• Competitive hourly wage.
• Paid time and a quarter on Sundays
• Benefits packages including health insurance, Disability plans, EAP, 401k plans, and Supplemental Insurances.
• 10% discount, restrictions apply
• Ace Hardware Discount at Lees Ace Hardware locations
• Paid Time Off to those who qualify

Work Environment:

• Friendly and supportive team atmosphere.
• Opportunities for career advancement and professional development.
• Safety forward atmosphere
• Innovative, supportive, and input driven management team.

Lee's Marketplace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Note: This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.

Total Hours Per Week: 15-25 hours

No Of Positions: 1

Position Summary:

Lee's Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities.

The Assistant Manager/Key Holder plays a key role in supporting overall store operations and ensuring a smooth guest experience. During the day, this position may assist in opening the store, receiving deliveries, supporting the Grocery Manager with task delegation in center store, and offering hands-on help across all departments as needed. In the evenings, the Assistant Manager/Key Holder assumes responsibility for total store operations in the absence of the Store Director and other senior leadership. This includes overseeing departmental performance, ensuring tasks assigned by department managers are completed, maintaining high standards of guest service, addressing guest concerns, and executing proper closing procedures- such as powering down equipment, securing the building, and locking the store for the night. This role is an excellent opportunity for individuals looking to build their leadership skills and gain hands‑on experience in grocery retail operations.

Primary Position Duties:

Key Duties andResponsibilities:

• Open and/or close the store according to company procedures, including securing the building, setting alarms, and preparing registers and departments for business.
• Serve as the Manager-on-Duty in the absence of the Store Director or other leadership, overseeing all departments and maintaining store-wide accountability.
• Support daily store operations by assisting with receiving deliveries, stocking, merchandising, and maintaining store cleanliness and organization.
• Provide hands‑on leadership by working alongside team members, setting the pace, and supporting task completion across all departments.
• Ensure guest service standards are upheld by assisting customers, resolving concerns, and fostering a friendly and helpful shopping environment.
• Monitor and delegate tasks left by department managers to ensure they are completed correctly and on time.
• Respond to urgent issues or incidents (e.g., equipment failure, staffing concerns, customer complaints) with sound judgment and professionalism.
• Communicate effectively with store leadership by reporting key updates, issues, or successes from shifts.
• Promote a safe, clean, and efficient work environment, addressing safety concerns and following proper protocol at all times.
• Mentor and support team members, helping to build a positive and productive team culture.

Guest Service:

• Greet and assist guests in a friendly and courteous manner.
• Provide knowledgeable answers to guest inquiries.
• Address customer complaints and inquiries in a professional manner, resolving issues promptly.
• Promote and exemplify a high level of morale within the store, utilizing friendly but professional methods of honest and open communication with guests and team members.
• Provides excellent guest service by acknowledging guests promptly and resolving matters accurately.
• Prepares and processes the guest’s requests promptly and finalizes their purchase in a friendly manner.
• Displays excellent problems solving skills and prides themselves on finding the best resolution that exemplifies the "Lee's Way- doing what's best for our guests, our team, and our company".
• Be familiar with, and assist customers with use of, Lee's Marketplace website.

Community Engagement:

• Foster relationships with local vendors and community organizations to enhance store presence and customer loyalty.
• Participate in community events and promotions to drive traffic to the store.

Product Handling:

• Stock shelves and maintain displays according to store standards. Assist the Grocery Manager with overseeing product placement and merchandising efforts to enhance the shopping experience.
• Ensure product freshness by watching for, and teaching team members to watch for, quality in production, rotating stock and checking expiration dates.
• Assist in unloading deliveries and organizing stock rooms as needed.
• Package and label products using a computer program.
• Analyze sales data to identify trends and develop strategies to improve performance and achieve sales goals.
• Monitor inventory levels, assist with ordering processes, and minimize shrinkage.
• Assist in conducting regular inventory audits to ensure accuracy and availability of products.

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