Key Account Specialist

Syneos Health, Inc.; Philadelphia (Philadelphia County); On-site; USD 120,000 - 133,000; Full time

Benefits offered by this job

Health benefits (Medical, Dental, and

Company 401k match

Flexible PTO and sick time

Job summary

Syneos Health, Inc. in Philadelphia, PA is seeking a results-driven Key Account Specialist to drive sales across a defined territory. You will deliver engaging clinical brand presentations, leverage AI-driven insights, and build strong relationships with HCPs to maximise product utilisation.

You will plan activities, manage budget, and stay compliant with corporate policies. The role requires 2+ years in pharma sales with proven top performance, the ability to navigate payer and access

Qualifications

• 2–4+ years' pharma sales experience.
• Experience in PAH, cardiopulmonary disease or heart failure preferred.
• Experience managing large, complex accounts and navigating access challenges.
• Proven ability to identify stakeholders and influence decisions.
• Self-motivated, adaptable and collaborative.
• Consistent top sales performance with documented achievements.
• Must live within the territory or within territory boundaries.

Responsibilities

• Achieve/exceed sales goals by executing an integrated territory plan.
• Identify key influencers and engage top target customers.
• Plan activities for consistent territory coverage.
• Leverage AI-driven insights and digital tools for HCP engagement.
• Adopt new tech to boost productivity and outcomes.
• Deliver clinical brand presentations to physicians and HCPs.
• Develop product/competitor knowledge and local market trends.
• Provide feedback on marketing strategy and territory plans.
• Manage territory budget and complete training and admin tasks.
• Execute brand strategy and maintain policy compliance.

Skills

Pharma sales

PAH knowledge

Key account management

Relationship building

Self-motivated

Top sales performance

Territory analysis

Territory coverage

Job description

Updated: October 14, 2026

Location: Philadelphia, PA, United States

Job ID:19084

Join Syneos Health as a Key Account Specialist and become a part of a fast-paced and challenging environment where our compassion and dedication drive us to meet the unique needs and goals of our customers.

In this role, you will be responsible for implementing the sales plan by delivering proficient sales presentations, building relationships with HCPs and serving as a disease expert/resource. You will:

The successful Key Account Specialist will:

• Achieve and/or exceed targeted sales goals in an assigned territory by developing, implementing and executing an integrated territory business plan encompassing key HCPs and accounts with the goal of maximising sales.
• Identify key influencers and achieve designated customer interaction expectations with a focus on top target customers.
• Plan and organise activities to ensure regular and consistent coverage of the territory according to a plan of action.
• Leverage AI-driven insights and digital engagement tools to personalise healthcare provider interactions and improve customer experience.
• Adapt to emerging technologies, including artificial intelligence and automation tools, to enhance productivity, customer engagement and business outcomes.
• Deliver current and comprehensive clinical brand presentations to physicians and other appropriate healthcare professionals to drive appropriate utilisation of customer product.
• Develop deep product and competitor knowledge and understanding of local and regional market trends.
• Provide feedback on marketing strategy, analyse business effectiveness of sales activities and territory analysis, and develop territory plans with the District Manager, customer brand team and other support partners to deliver an extraordinary customer experience.
• Manage territory budget to support sales and marketing activities.
• Complete all training and administrative tasks in a timely manner.
• Execute the company brand strategy and tactics within their assigned geographic area.
• Maintain adherence and compliance with all corporate and industry policies and procedures.

Requirements:

• 2-4+ years' experience in pharma preferred; strong business-to-business sales experience will be considered.
• Experience in Pulmonary Arterial Hypertension (PAH), cardiopulmonary disease or heart failure, or a demonstrated ability to quickly learn and successfully sell within new therapeutic areas, preferred.
• Demonstrated experience managing large and complex accounts, including navigating reimbursement and access challenges.
• Proven ability to identify key stakeholders, build strong customer relationships and influence clinical and business decision-making.
• Self-motivated, results-driven professional with a high degree of adaptability, resilience and cross-functional collaboration.
• Consistent track record of top sales performance, evidenced by awards, rankings, quota attainment or other documented achievements.
• Strong business acumen with the ability to analyse territory opportunities and execute strategic account plans.
• Must live within the territory or within territory boundaries.

The annual base salary for this position ranges from $120,000 - $132,500. The base salary range represents the anticipated low and high of the Syneos Health range for this position.Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and / or individual performance

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we will consider transferable skills from previous roles.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance.

• a competitive compensation package
• Health benefits to include Medical, Dental and Vision
• Company match 401k
• flexible paid time off (PTO) and sick time

Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

Discover what our more than 25,000 employees already know: work here matterseverywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday workimprovespatients’ lives around the world. Selecting us as an employer secures acareer inwhich you’re guaranteed to:

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. We translate unique clinical, medical affairs and commercialinsights into outcomes to address modern market realities. To learn more visit syneoshealth.com .

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: [emailprotected] One of our staff members willwork with you to provide alternate means to submit your application.