Key Account Specialist

Syneos Health Commercial Solutions; Orlando (FL); On-site; USD 85,000 - 115,000; Full time

Job summary

Syneos Health Commercial Solutions is seeking a Key Account Specialist to drive sales in a defined territory. You will develop and execute an integrated business plan, engage key HCPs and accounts, and leverage digital tools to personalise interactions.

The role emphasizes PAH or related therapeutic areas and requires cross-functional collaboration to optimize outcomes. The successful candidate will manage budgets, deliver clinical presentations, and stay current on market trends while

Qualifications

• BA/BS degree required.
• 2–4+ years' experience in pharma; strong business-to-business sales experience.
• Experience working in Pulmonary Arterial Hypertension (PAH), cardiopulmonary disease, heart failure, or ability to learn new therapeutic areas quickly.
• Experience managing large and complex accounts, including navigating reimbursement and access challenges.
• Proven ability to identify key stakeholders, build relationships and influence clinical and business decision-making.
• Self-motivated, results-driven with adaptability and cross-functional collaboration.
• Consistent track record of top sales performance with documented achievements.
• Strong business acumen with ability to analyze territory opportunities and execute strategic account plans.
• Must live within the territory or within territory boundaries.

Responsibilities

• Achieve and/or exceed targeted sales goals in an assigned territory by developing and executing a territory business plan.
• Identify key influencers and manage interactions with top target customers.
• Plan and organize activities for regular territory coverage.
• Leverage AI-driven insights and digital tools to personalize HCP interactions.
• Adapt to emerging technologies to enhance productivity and engagement.
• Deliver clinical brand presentations to physicians and HCPs to drive product utilisation.
• Develop product and market knowledge and stay abreast of regional trends.
• Provide feedback on marketing strategy and territory performance; develop territory plans with leadership.
• Manage territory budget to support sales and marketing activities.
• Complete training and administrative tasks; execute brand strategy within the area.
• Maintain compliance with corporate and industry policies.

Skills

Pharma sales

Territory planning

Stakeholder management

Cross-functional collaboration

Business acumen

Education

BA/BS degree

Job description

Description

Join Syneos Health as a Key Account Specialist and become a part of a fast-paced and challenging environment where our compassion and dedication drive us to meet the unique needs and goals of our customers.

In this role, you will be responsible for implementing the sales plan by delivering proficient sales presentations, building relationships with HCPs and serving as a disease expert/resource. You will:

The successful Key Account Specialist will:

• Achieve and/or exceed targeted sales goals in an assigned territory by developing, implementing and executing an integrated territory business plan encompassing key HCPs and accounts with the goal of maximising sales.
• Identify key influencers and achieve designated customer interaction expectations with a focus on top target customers.
• Plan and organise activities to ensure regular and consistent coverage of the territory according to a plan of action.
• Leverage AI-driven insights and digital engagement tools to personalise healthcare provider interactions and improve customer experience.
• Adapt to emerging technologies, including artificial intelligence and automation tools, to enhance productivity, customer engagement and business outcomes.
• Deliver current and comprehensive clinical brand presentations to physicians and other appropriate healthcare professionals to drive appropriate utilisation of customer product.
• Develop deep product and competitor knowledge and understanding of local and regional market trends.
• Provide feedback on marketing strategy, analyse business effectiveness of sales activities and territory analysis, and develop territory plans with the District Manager, customer brand team and other support partners to deliver an extraordinary customer experience.
• Manage territory budget to support sales and marketing activities.
• Complete all training and administrative tasks in a timely manner.
• Execute the company brand strategy and tactics within their assigned geographic area.
• Maintain adherence and compliance with all corporate and industry policies and procedures.

Requirements:

• BA/BS degree required.
• 2-4+ years' experience in pharma preferred; strong business-to-business sales experience will be considered.
• Experience in Pulmonary Arterial Hypertension (PAH), cardiopulmonary disease or heart failure, or a demonstrated ability to quickly learn and successfully sell within new therapeutic areas, preferred.
• Demonstrated experience managing large and complex accounts, including navigating reimbursement and access challenges.
• Proven ability to identify key stakeholders, build strong customer relationships and influence clinical and business decision-making.
• Self-motivated, results-driven professional with a high degree of adaptability, resilience and cross-functional collaboration.
• Consistent track record of top sales performance, evidenced by awards, rankings, quota attainment or other documented achievements.
• Strong business acumen with the ability to analyse territory opportunities and execute strategic account plans.
• Must live within the territory or within territory boundaries.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. At times, we will consider transferable skills from previous roles.

Why Syneos Health?

Each life we positively impact makes our work worthwhile. By joining one of our field medical teams, you will partner with some of the most talented clinicians in the industry and be reminded why you chose a career in healthcare. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.