Key Account (Sales) Executive - Raleigh, NC

Labcorp; Raleigh (NC); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

STD/LTD

401(k)

PTO/FTO

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp in Raleigh, NC seeks a field-based Key Account Executive to educate and upsell in designated accounts. The role acts as a liaison between clients and Labcorp operations, delivering ongoing service and resolving issues to protect and grow the book of business.

The ideal candidate has 3+ years of outside sales or account management experience, strong communication, and a willingness to travel overnight within the territory.

Qualifications

• High School Diploma required.
• 3+ years outside sales or account management experience.
• Bachelor’s degree preferred.
• Valid driver’s license with clean driving record.
• Ability to travel overnight as needed.

Responsibilities

• Educate, instruct and upsell all assigned accounts in territory.
• Liaise between client and Labcorp operations for client needs.
• Provide ongoing service and problem resolution to customers.
• Ensure customer retention with superior service.
• Recommend client-focused solutions to drive growth.
• Manage client day-to-day operations and inquiries.
• Upsell current book of business to increase revenue.
• Collaborate with senior sales reps to grow book of business.
• Provide educational materials to clients.
• Meet and exceed monthly retention and upsell goals.

Skills

Outside sales

Account management

Customer service

Communication

Travel overnight

Education

High School Diploma

Bachelor’s degree

Tools

Microsoft Office

Excel

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking a field-based Key Account (Sales) Executive to join our team in Raleigh, NC.

Responsibilities

• Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory
• Act as a liaison between the client and the Labcorp operations team in relation to client needs
• Provide ongoing service and problem resolution to customer base
• Ensure customer retention by providing superior customer service
• Recommend solutions that are client focused and persuasive
• Provide account management for client’s day-to-day operations
• Upsell current book of business to increase organic growth
• Work closely with senior sales representatives to grow book of business
• Continuously provide educational material to the client base
• Resolve any customer related issues in a timely manner
• Meet and exceed monthly retention and upsell goals on a regular basis

Minimum Qualifications

• High School Diploma.
• 3 or more years of previous outside sales experience or account management.

Preferred Qualification

• Bachelor’s degree.

Additional Job Standards

• Proven success managing a book of business
• Experience in the healthcare industry is a plus
• Superior customer service skills with the ability to build trust-based relationships
• Effective communication skills, both written and verbal
• Ability to deliver results in a fast-paced, competitive market
• Excellent time management and organizational skills
• Proficiency in Microsoft Office and Excel
• Ability to travel overnight as needed
• Valid driver’s license and clean driving record
• The territory for this position will cover the Raleigh, NC territory. The ideal candidate would reside in the territory.

Do you have entry level sales experience and are looking to join an organization where you can build a career? Are you inspired by the opportunity to bring your talents to our diverse community and challenge the health care industry status quo with innovative testing that puts people first? If so, Labcorp has an exciting opportunity for a Key Account Executive (Sales Representative).

The sales team is the face of our company, introducing our services to prospective new clients and engaging at all levels of business. This is your opportunity to join an organization known for advanced testing with a solid reputation as a leader in the diagnostics industry. Here, you’ll find a rewarding role that allows you to make a difference in people’s lives, including your own!

All job offers will bebased on a candidate’s skills and prior relevant experience, applicabledegrees/certifications,as well as internal equity and market data.

The position is also eligible for bonus and/or commissions under the applicable variable compensation plan. Bonus/commissions are earned based on achievement of performance metrics under the plan.

Benefits:

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, pleaseclick here.

Labcorp Is Proud To Be An Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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