Key Account Manager - United States Field Workers

Amgen; Los Angeles (CA); Sur place; USD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Flexible work arrangements

Résumé du poste

Amgen is seeking a Key Account Manager in the United States to lead account strategies across hospitals and clinics, driving access, performance, and patient outcomes for Amgen brands.

You will manage day-to-day execution, translate business plans into actions, and partner with cross-functional teams including Sales, Market Access, and Payer to optimize formulary decisions and contracting. This role offers hybrid work arrangements and strong growth opportunities.

Qualifications

• Doctorate degree with 2+ years in sales/account management, or Masters with 4+ years, or Bachelor's with 6+ years.
• Experience with Buy & Bill reimbursement models.
• Experience with contracting and account negotiations.
• Experience working within IDNs, GPOs, or complex healthcare systems.
• Knowledge of payer systems, billing, coding, and reimbursement processes.
• Understanding CMS policies and Local Coverage Determination (LCD) processes.
• Advanced degree (e.g., MBA, MPH, PharmD) or AMDP participation/graduate.

Responsabilités

• Manage day-to-day execution of account strategies within a defined geography or customer segment, including live and virtual engagements.
• Responsible for business performance, account planning, and resource coordination within assigned accounts.
• Interpret and execute business plans to achieve objectives.
• Independently determine approach to managing account priorities and activities.
• Assess and diagnose the business environment across assigned accounts.
• Develop and implement account plans aligned to product strategy.
• Identify drivers and barriers to performance and execute pull-through initiatives.
• Monitor account performance and adjust plans to achieve objectives.
• Build and maintain relationships with key stakeholders across health systems, IDNs, GPOs, and specialty networks.
• Identify key decision-makers and influencers within accounts and engage appropriately.
• Serve as contracting point for assigned accounts.
• Support contract execution, business reviews, and performance tracking.
• Partner with internal stakeholders to support account objectives.
• Provide field insights and feedback to inform brand and access strategies.
• Navigate payer systems and reimbursement pathways.
• Identify and help resolve contracting, membership, and channel issues.
• Support access optimization and pull-through of formulary decisions.
• Analyze account performance, clinic economics, and financial drivers.
• Interpret data to identify opportunities and inform account strategy.
• Provide actionable insights and recommendations to internal stakeholders.

Connaissances

Executive presence

Communication skills

Stakeholder engagement

Formation

Doctorate degree

Masters degree

Bachelors degree

Description du poste

Join Amgens Mission of Serving Patients

At Amgen, if you feel likeyourepart of something bigger,itsbecause you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.

Since 1980,wevehelped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rarediseases, andobesity and obesity-related conditions. As a member of the Amgen team,youllhelp make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them,youllthrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Key Account Manager

Live

What you will do

The Key Account Manager (KAM) is responsible formanaging and executing account strategies aligned to businessobjectiveson a critically important driver for the company. Reporting to a Key Account Director (KAD),this role assesses and diagnoses the business environment across assignedinstitutions,clinics and hospitals,and develops and implements targeted plans tooptimizeaccess, performance, and patient outcomes for Amgenbrands.

This roleoperateswith autonomy in managing day-to-day account execution, translating business plans into actionable strategies, and partnering cross-functionally to deliver results within complex healthcare systems.

Key responsibilities:

• Manageday-to-day execution of account strategies within a defined geography or customer segment, which will include both live and virtual engagements

• Responsible for business performance, account planning, and resource coordination within assigned accounts

• Interpretandexecutebusiness plans to achieve objectives

• Independentlydetermineapproach to managing account priorities and activities

• Assess and diagnose the business environment across assigned accounts

• Develop and implement account plans aligned to product strategy

• Identifydrivers and barriers to performance and execute targeted pull-through initiatives

• Monitor account performance and adjust plans to achieve business objectives

• Build andmaintainrelationships with key stakeholders across health systems, IDNs,clinics,GPOs, and specialty networks

• Identifykey decision-makers and influencers within accounts and engage appropriately

• Serve as contracting point for assigned accounts

• Support contract execution, business reviews, and performance tracking

• Partner with internal stakeholders (Sales, Market Access, Marketing, Pricing, GPO teams) to support account objectives

• Providefield insights and feedback to inform brand and access strategies

• Navigate payer systems and reimbursement pathways, including Buy & Bill environments

• Identifyand help resolve contracting, membership, and channel issues

• Support access optimization and pull-through of formulary decisions

• Analyze account performance, clinic economics, and financial drivers

• Interpret data toidentifyopportunities and inform account strategy

• Provide actionable insights and recommendations to internal stakeholders

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The sales professional weseekis an account manager with these qualifications.

Basic Qualifications

• Doctorate degree and 2+ years of sales/account management experience OR

• Masters degree and 4+ years of sales/account management experience OR

• Bachelors degree and 6+ years of sales/account management experience

Preferred Qualifications

• Experience with Buy & Bill reimbursement models

• Prior experience with contracting and account negotiations

• Experience working within IDNs, GPOs, or complex healthcare systems

• Knowledge of payer systems, billing, coding, and reimbursement processes

• Understanding of CMS policies and Local Coverage Determination (LCD) processes

• Advanced degree (e.g., MBA, MPH, PharmD) or AMDP participation/graduate

Additional Capabilities

• Demonstrates strong executive presence and communication skills, with ability to engage senior clinical and administrative stakeholders

• Proven ability to work across stakeholders and influence without authority to achieve results

• Ability to manage complexity and competing priorities in a fast-paced environment

• Comfortableoperating in ambiguous situations whilemaintainingfocus on execution

• Strong analytical skills, including ability to interpret financial and reimbursement data

• Applies a broader account perspective, understanding system dynamics beyond individual prescribers

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture,wellsupport your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility,comprisingof health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models, including remote and hybrid work arrangements, where possible

In any materials yousubmit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against seriousdisease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation toparticipatein the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.