Key Account Manager (Speciality Adhesives)

ITW; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

ITW is seeking a highly motivated Key Account Manager to grow our Specialty Adhesives business across major accounts. You will manage top customers, collaborate with distributors, and drive regional growth with a hunter mentality. Travel will be 50%–70% as needed to support OEMs and strategic partners.

Join a decentralized, entrepreneurial culture at ITW, working with cross-functional teams to identify product opportunities and deliver exceptional customer outcomes.

Qualifications

• Bachelor’s degree in Business, Engineering or science-related discipline or equivalent experience.
• 1-3+ years of sales experience in manufacturing/assembly industry.
• Experience selling to OEMs with a proven growth record.
• Familiarity with Sales Processes and CRM (Sales Force).
• Proficiency in MS Office Suite.
• Must have a Valid Driver’s License and ability to travel 50%–70%.
• Ability to sit/stand for up to 8 hours/day.

Responsibilities

• Establish and maintain strong relationships with key accounts and maximize customer satisfaction.
• Develop and implement a robust plan to achieve growth within Specialty Adhesives related industries.
• Coordinate with Segment Manager to set objectives and align with distributor networks for regional growth.
• Develop and report accurate sales forecasts by account and product line.
• Identify and resolve customer pain points; collaborate with product management to identify new product requirements.
• Assist with development and launch of new products within our Innovation Framework.
• Collaborate with National Account Channel management to support accounts and partners.
• Demonstrate Sales Excellence with disciplined use of Salesforce.
• Participate in market/channel projects and communicate effectively to promote customer service.
• Promote and adhere to all safety and quality policies.

Skills

Salesforce CRM

OEM sales

MS Office

Travel readiness

Education

Bachelor’s degree or equivalent

Tools

Salesforce CRM

Job description

Задачи:

Establish and maintain strong relationships with key accounts, understanding their needs and providing solutions to maximize customer satisfaction. Develop and implement a robust plan to achieve significant growth within the Specialty Adhesives related industries. Tactical and operational planning with Segment Manager to determine primary objectives within accounts. Align with distributor network to promote significant growth in region through identifying opportunities at major accounts. Develop and report accurate sales forecasts by account, product line, and understand changes in demand. Identify and resolve customer pain points and offer solutions. Collaborate with product management and development to identify new product requirements and aid in the development and launch of new products within our Innovation Framework. Collaborate with (National Account) Channel management to support accounts and channel partners to grow the wider business. Demonstrate strong Sales Excellence including disciplined competency in the understanding and utilization of SalesForce.com CRM. Participate in market/channel projects as required to support the overall business strategy. Effectively communicate with others inside and outside of the company in a tactful, courteous manner to promote excellent customer service. Promote, support, and adhere to all safety and quality related policies and procedures.

Требования:

Bachelor’s degree in Business, Engineering or a science-related discipline or equivalent experience. 3+ years of sales experience within the manufacturing/assembly industry is required. Prior experience selling to Original Equipment Manufacturers (OEMs) with a proven growth record. Familiarity with Sales Processes and CRM - specifically Sales Force. Proficiency in MS Office Suite. Must have a Valid Driver’s License and the ability to travel 50% - 70% Adhesives and/or potting compound experience strongly preferred. Ability to sit and stand for up to 8 hours/day.

Условия:

Our Sales team plays a pivotal role in our business growth initiatives and is essential to delivering outstanding customer outcomes. As a Key Account Manager, you will get to work in a fast-paced and dynamic environment, leveraging your entrepreneurial spirit, results-oriented strategic mindset, and customer-focused approach. This is an exciting opportunity to drive growth in a wide variety of markets with a high level of autonomy! ITW’S BUSINESS MODEL & CULTURE: We have an environment shaped by our decentralized, entrepreneurial culture that brings our exciting ideas to life. Our people thrive in our “flexibility within the framework” approach. We are committed to providing you with growth and development opportunities that maximize your unique potential. Our culture empowers you to think and act like a business owner – we want your entrepreneurial spirit to thrive! Be a part of One ITW/One Team, where everyone’s contribution matters in our quest to achieve our full potential. We live by our Core Values: simplicity, sharing risk, integrity, respect, and trust. undefined Are an entrepreneur – you enjoy taking ownership of your surroundings and constantly seek to find ways to improve. Are a self-starter with an interest in engaging customers on a face-to-face basis. Possess a ‘hunter’ mentality with regard to finding and developing new sales opportunities. Are excited about working with a differentiated product and customer mix and are passionate about the customer experience. undefined