Key Account Manager, Global Rare Diseases - South

Chiesi USA; Charlotte (NC); Remote; USD 166,000 - 199,000; Full time

Benefits offered by this job

Comprehensive healthcare

Work-life balance initiatives

Relocation support

Job summary

Chiesi USA is seeking a highly experienced Key Account Manager (KAM) to drive strategic selling of rare disease products across a US multi-state geography. You will engage healthcare professionals, share clinical data, and expand patient access while meeting sales goals.

This role reports to the Regional Sales Director and collaborates with cross-functional teams to optimize payer access and resources. The position is field-based/remote with up to 60% travel to regional conferences, national

Qualifications

• Bachelor’s degree required; science or business a plus.
• 10+ years pharma industry experience in related functions.
• Clinical experience selling specialty/rare disease products in a large geography across multiple states.
• Established local relationships, access and market knowledge.
• Proven top sales performance and ethical standards.
• Experience with Veeva, Salesforce, Concur, Zoom, Teams, WebEx.

Responsibilities

• Create awareness around rare disease products and strategic markets.
• Plan and manage strategic accounts across states and regions.
• Lead territory business planning and ongoing updates with insights.
• Guide prescribers through the prescribing process and support services.
• Collaborate with marketing and sales leadership on market needs and messaging.
• Execute speaker programs and support HCP conferences.
• Comply with SOPs and complete trainings on time.
• Record call activity in CRM and submit expense reports.

Skills

Strategic account management

Data analysis

HCP education

Customer engagement

Education

Bachelor’s Degree

Tools

Veeva

SalesForce.com

Concur

Zoom

WebEx

Job description

About Us

Based in Parma, Italy, Chiesi is an international research-focused biopharmaceutical group with 90 years’ experience, operating in 31 countries. More than 8,000 employees across the group are united by a singular purpose: promoting a healthier world for our people, patients, and the planet. This is what drives us as we research, develop, and market innovative drugs across our main therapeutic areas. Discover more here.

Chiesi Global Rare Diseases

Chiesi Global Rare Diseases is a Chiesi Group’s business unit established in February 2020 and focused on research, development and commercialization of treatments and patient support services for rare and ultra-rare disorders, many of whom have limited or no treatments available.

This unit is based in Boston, Massachusetts, with a strong synergy with the headquarters in Parma.

Rare unit has a focus on research and product development for lysosomal storage diseases, rare hematology, ophthalmology disorders and rare immunodeficiencies. The unit is also a dedicated partner with global leaders in scientific research, patient advocacy and care. Discover more here.

Who we are looking for

This is what you will do

We are seeking a Key Account Manager (KAM) who is a competitive, pharmaceutical sales professional with integrity, drive and passion for performance who can thrive in a fast-paced business environment. This individual must have experience with strategic account management, identifying opportunities through local market intelligence gathering and effective data analysis. The KAM will act as the face of our great company to healthcare professionals, including prescribers and their staff, while focusing on meeting and exceeding their sales goals to ensure appropriate patients get prescribed our medication. The Key Account Manager (KAM) will deliver product, disease state and resource education to HCPs & their staff to expand their identification and treatment of appropriate patients with our medication.

The KAM will report directly to the Regional Sales Director (RSD) while working with peer salespeople as well as cross-functional team to ensure the marketplace understands clinical data, payer access information and company resources to support prescribing, initiation, and continuity of therapy for patients. The KAM role is paramount to Chiesi's future success as we strive to become a leading, global rare disease company. This role requires a unique set of skills that demands excellent customer engagement & communication skills, strategic planning & execution, clinical expertise, collaboration, consistent compliant behaviors, and a commitment to the patients and their families. This person must enjoy working within a high functioning team with the goal to help everyone succeed for the benefit of the patients we serve. No relocation support will be offered for this position.

You’ll be responsible for:

• Create awareness around rare disease States based on company marketed product(s) Of focus Business development and prospecting
• Strategic account management— ability to translate strategy into action
• Target, plan and work consistently through all States and regions Of the geography
• Manage leads as top priority with timely and consistent follow-up
• Meet and/or exceed sales forecast, goals, and objectives Analyze, develop, and execute territory business plan with ongoing updates based on current insights
• Compliantly guide HCPS through prescribing process and support services
• Collaborate with and provide insights to marketing, sales leadership, Other key internal partner, and sales training on local market needs around disease awareness, diagnosis, treatment education, tools, and product messaging
• Execute marketing initiatives to drive success in the local geography including speaker program
• Support HCP conferences with a presence to communicate key messages and share approved resources
• Consistently adhere to compliance guidelines
• Successfully complete all trainings in a timely manner
• Understand, acknowledge, and comply with all Chiesi Standard Operating procedures (SOPs)
• submit call activity information into the CRM (Veeva) Regularly complete expense reports (Concur)
• May require up to 60% travel throughout territory geography as well as to regional conferences, national sales meetings, etc. Overnight is required and on occasion weekend travel for specific conferences.

You will need to have

• Bachelor’s Degree from an accredited four-year institution (education in science or business a plus)
• 10+ years pharma industry experience in related, diverse function/roles
• Clinical experience selling specialty/rare disease products in a large geography consisting of multiple states
• Expansive local relationships, access, and market knowledge
• Proven track record of delivering top sales performance that meet or exceed targeted objectives
• Excellent virtual/remote selling and customer engagement skills along with verbal and written communication skills
• Expansive account management skills
• Proven effective collaboration skills
• Demonstrated highest ethical standards
• Rare disease or biologics selling experience
• Proven strategic problem-solving ability
• Demonstrated competency working across teams and sharing information proactively
• Experience with Veeva, SalesForce.com, Microsoft Office (Outlook, Excel, etc.), Concur, Zoom, TEAMs, WebEx

Location

Field-Based/Remote position, may require up to 60% travel throughout territory geography as well as to regional conferences, national sales meetings, etc. Overnight is required and on occasion weekend travel for specific conferences. #LI-Remote

Compensation

The annual base pay for this position ranges from $165,800 to $198,960. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If hired, the employee will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

What we offer

No matter where your path starts at Chiesi, it leads to inspiring possibilities. Your future is our focus, and we are committed to nurturing your development in our dynamic, friendly environment with access to resources and training every step of the way.

We provide top-class benefits, including comprehensive healthcare programs, work-life balance initiatives, and robust relocation support. Our salary package is competitive, comprising a basic salary, performance bonuses, and benefits benchmarked against the external market. Additionally, we offer flexible working arrangements, remote work options, and tax assistance services for foreign colleagues, all designed to help you thrive.

Chiesi USA is an equal opportunity employer committed to hiring a diverse work force at all levels of our business. All qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, disability, marital status, veteran status, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.