Key Account Manager, Corporate

RELX International; North Carolina; Remote; USD 95,000 - 159,000; Full time

Job summary

Elsevier is seeking a high-performing Key Account Manager for Corporate Markets to drive sustainable revenue growth across assigned accounts in the United States. You will build strategic relationships with senior stakeholders and position the full Elsevier portfolio to create measurable value.

In this role, you will lead account plans, manage renewals, identify new opportunities, and collaborate with marketing, product and customer success to accelerate growth and ensure customer outcomes.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 5+ years in B2B sales or account management.
• Proven success in strategic account planning and consultative selling.
• Exceptional communication, negotiation, and presentation skills.
• Experience in a matrix organization and stakeholder management.

Responsibilities

• Prioritize customers and perform needs analysis.
• Represent Elsevier as trusted advisor and align solutions to customer strategies.
• Achieve revenue targets through new sales and renewals.
• Use data and insights to forecast and identify growth opportunities across the full portfolio.
• Collaborate with marketing, product and customer success to design and execute account plans.
• Communicate impactfully with stakeholders and foster inclusive collaboration.
• Navigate complex matrix environments and adapt to changing customer needs.

Skills

Strategic account management

Consultative selling

Communication skills

Negotiation

Presentation skills

Sales tools proficiency

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Microsoft Office

Job description

Key Account Manager - Corporate Markets

About Our Team

We own portfolio of offerings within Biotech, Pharma and MedTech markets covering multiple verticals within the Corporate Segment. We aim to expand and grow our revenue footprint

About the Role

The Key Account Manager drives commercial excellence by delivering sustainable revenue growth and building long-term strategic partnerships within assigned accounts and territories. This includes managing renewals, identifying new opportunities, and building strong relationships with key stakeholders to deliver value aligned with the organization’s strategic objectives. This role requires a deep understanding of customer needs, industry trends, and the ability to position the full Elsevier portfolio to create value.

Responsibilities

Driving Commercial Edge

• Prioritizing customers: Conduct comprehensive needs analysis to understand customer challenges, goals, and opportunities.
• Representing Elsevier as a trusted advisor, aligning solutions to customer strategies and delivering measurable improvements.
• Delivering sustainable performance: Achieve revenue targets through new sales and timely renewals, ensuring long-term account growth.
• Using data and insights to inform decisions, forecast accurately, and identify growth opportunities across the full portfolio.

Collaborate to Deliver

• Partnering with internal teams (marketing, product, customer success) to design and execute strategic account plans.
• Communicating impactfully with stakeholders, presenting solutions clearly and persuasively.
• Championing inclusion and leverage diverse perspectives to strengthen customer engagement and team performance.

Act with Agility

• Navigating complex, matrix environments and adapt quickly to changing customer needs and market conditions.
• Embracing curiosity by continuously learning about customer industries, Elsevier's evolving portfolio, and emerging trends.
• Building strong internal and external connections to accelerate decision-making and reduce barriers.

Additional Responsibilities

• Customer Needs Analysis: Able to uncover and interpret customer priorities, pain points, and strategic objectives.
• Portfolio Expertise: Have deep understanding of Elsevier's full product and service offering, and ability to position integrated solutions.
• Results Orientation: Demonstrate urgency and accountability in achieving revenue and growth targets.
• Data-Driven Decision Making: Able to use analytics and insights to guide actions and measure impact.
• Inclusive Collaboration: Able to build trust and fosters cooperation across diverse teams and stakeholders.
• Agility and Resilience: Adapt to complexity and maintains focus under pressure.

Requirements

• Have a bachelor's degree or equivalent professional experience.
• Have a minimum 5 years in B2B sales or account management, preferably in corporate or knowledge-based industries.
• Display proven success in strategic account planning and consultative selling.
• Exceptional communication, negotiation, and presentation skills.
• Display pproficiency in Salesforce, Microsoft Office, and other sales enablement tools.
• Experience working in a matrix organization and managing complex stakeholder relationships.

Work in a Way That Works for You

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

Primary Location Base Pay Range: Home based-Ohio $62,300 - $103,700. Total Target Cash Range: $95,900 - $159,800.If performed in Illinois, the base pay range is $68,900 - $114,800, the total target cash range is $105,900 - $176,600.If performed in Chicago, IL, the base pay range is $72,101 - $120,200, the total target cash range is $111,000 - $185,000.U.S. National Base Pay Range: $65,600 - $109,200, Total Target Cash Range: $100,900 - $168,200. Geographic differentials may apply in some locations to better reflect local market rates.Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

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