Key Account Manager

Costa Farms - Come Grow With Us!; Virginia (MN); On-site; USD 90,000 - 120,000; Full time

Job summary

Costa Farms seeks a proactive Key Account Manager (North Division) to drive profitable programs and top-line sales with Lowe’s in Regions 1, 7, 18, and 21. You will work with the Director to lead the Lowe’s Sales team, align with customers, and ensure timely delivery of solutions across product groups.

You will manage a $130M book of business, travel to markets, and build trusted relationships with LGMs. A bachelor’s degree with 3–5 years of account management or sales is required.

Qualifications

• Proven ability to build and maintain long-lasting customer relationships.
• Strong negotiation and contract closing skills.
• Solid project management with multitasking in a fast-paced environment.
• Ability to adapt to changing business conditions and needs.
• Excellent written and verbal communication skills; persuasive presentation abilities.
• Strong analytical and forecasting capabilities using data.
• Customer-focused mindset driving growth and value for clients.
• Willingness to travel as required to meet key customers.

Responsibilities

• Manage a $130M book of business across the North Division including Annuals, Perennials, Houseplants, and Blooming Tropicals.
• Travel to key markets, participate in walks, store visits, kickoff events, and meetings.
• Develop relationships with LGMs through biweekly touch bases and review of business state.
• Lead forecast meetings for all product groups in the region.
• Oversee day-to-day operations for North Division and resolve store-related issues.
• Serve as primary contact for team members, addressing needs and ensuring service quality.
• Identify growth opportunities within regions and develop strategies to maximize sales.
• Collaborate with Key Account team to ensure proper order-writing and merchandise replenishment.

Skills

Client Relationships

Negotiation

Project Management

Adaptability

Communication

Analytics

Customer Focus

Travel

Education

Bachelor's degree in business

Marketing

Sales

Job description

The successful Key Account Manager (North Division) manages the development and execution of profitable programs which grow top-line sales for the company and the customer. The KAM will work alongside the Director to lead and develop the Lowe’s Sales team in Region 1,7,18, & 21. The KAM will be the liaison between the customer, area sales managers, and director to ensure timely and successful delivery of our solutions according to customer needs. This individual will manage and inspire employees to ensure all business goals and objectives are reached and contribute to the sales of products to our customers.

In addition to managing regional sales and programs, this role serves as the team captain for area sales managers.

Requirements

DUTIES AND RESPONSABILITIES

• Help manage a $130M book of business across the North Division driving sales, execution, and customer alignment. This includes all product groups in the North Division; Annuals, Perennials, Houseplants, and Blooming Tropicals.
• Travel to key markets and participate in walks, store visits, kickoff events, and meetings
• Develop trusting relationships with LGMs by establishing biweekly touch base calls to review current state of business
• Lead forecast meetings in respective regions for all product groups
• Manage day-to-day operations for North Division
• Fielding Customer Phone Calls, Solving Store related & Operations related issues,
• Participating in Weekly Touch Base Calls
• Work with the team to develop strategy and drive profitable growth with customers.
• Serve as the primary point of contact for team members, addressing their needs, resolving issues, and providing exceptional service
• Identify opportunities for growth within assigned regions and develop strategies to maximize sales
• Collaborate with Key Account team to ensure proper order-writing and replenishment of merchandise to drive sales and gross margin

QUALIFICATIONS AND COMPETENCIES:

• Industry Knowledge: Deep understanding of the industry, market trends, and competitive landscape.
• Client Relationship Management: Exceptional ability to build and maintain strong, long-lasting customer relationships.
• Negotiation Skills: Expertise in negotiating contracts and closing deals.
• Project Management: Strong project management skills, with the ability to manage multiple priorities and meet deadlines.
• Adaptability: Ability to adapt to changing business environments and work effectively in a fast-paced setting.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively.
• Analytical Skills: Strong analytical and problem-solving abilities, with experience in data analysis and sales forecasting.
• Customer Focus: A strong customer-centric approach with a commitment to delivering exceptional service.
• Travel: Willingness to travel as required to meet with key customers and attend industry events.

WORK EXPERIENCE REQUIERED

Education: Bachelor’s degree in business, Marketing, Sales, or a related field.

Experience: Minimum of 3-5 years of experience in account management, sales, or a related field, with a proven track record of managing key accounts and achieving sales targets.

Travel: Must be willing to travel on a weekly basis March – May.

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.