Key Account Manager

Trends International LLC; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

A leading publisher and manufacturer is seeking a Key Account Manager to enhance customer relationships and drive sales. This role involves developing business opportunities, executing strategic sales plans, and collaborating with internal teams to meet revenue goals. The ideal candidate will have 3-5 years of sales experience, with proficiency in Microsoft Office and experience in relationship management and business development. The position offers a chance to work in a dynamic environment supporting key accounts across various channels.

Qualifications

• Experience developing new business and customer growth.
• Ability to work independently and self-driven.
• Proven ability to meet sales targets.

Responsibilities

• Develop new business opportunities and partnerships.
• Execute sales strategy to achieve goals.
• Prepare weekly sales activity reports.
• Collaborate with internal departments on customer issues.

Skills

Relationship management

Business development

Sales strategy execution

Communication skills

Experience with Tableau

Proficient in Microsoft Office

Education

3-5 years sales experience

Tools

Tableau

Microsoft Office

Job description

Key Account Manager – Trends International

Trends International is the leading publisher and manufacturer of licensed posters, wall art, and other products that celebrate pop culture, entertainment, and lifestyle. As the parent company of both AllPosters.com and Art.com, we bring creativity and culture into homes, offices, and spaces around the world.

The Key Account Manager plays a vital role in building and maintaining strong relationships with key customers. This role focuses on supporting long‑term account growth, executing strategic sales plans, and meeting revenue goals. It requires a mixture of relationship management, business development, and day‑to‑day follow‑through to ensure major accounts are supported and successful.

General Responsibilities

• Develop new business opportunities and build strong partnerships with existing customers.
• Execute sales strategy and programs according to fiscal plan and budget in order to achieve assigned sales goals.
• Prepare weekly activity sales reports maintaining focus, achieving goals, and providing feedback/information and recommendations necessary to prompt appropriate business changes.
• Collaborate with internal departments to research customer problems and questions. Responsible for ensuring engaged and satisfied customers.
• Develop effective selling presentations of new and existing accounts.
• Communication skills, with ability to interact with all levels of customer management.
• Demonstrate thorough knowledge of Trends products and services in order to maximize business opportunities.
• Maintain current customer files and pertinent database information on all accounts.
• Manage required reports on a timely basis as they relate to products, sales, expenses, trade shows, etc.
• Assist management in the research and development of new products and processes suitable for accounts.
• Perform as a support function in the areas of product, promotional, sales, performance reports, industry information, and marketing plan execution.
• Perform all related duties as required.

Skills and Abilities

• Ability to work independently and be self‑driven, with continual attention to business retention and expansion.
• Ability to rely on experience and judgment to plan and accomplish goals.
• Ability to successfully work to reach company goals in an environment in which a wide degree of creativity and latitude is required of this position.
• Works well under pressure and meets deadlines.
• Works effectively in a collaborative environment and can direct and work in harmony with a diverse group of highly motivated and capable individuals.
• Experience with Tableau and similar sales reporting tools is a plus.
• Proficient in Microsoft Office products including Word, Excel, PowerPoint, Outlook, and Teams.

Education / Experience

• Three to five years sales experience, preferably in the value or sports channels, e.g., TJ Maxx, Five Below, Dollar Tree, Burlington, Dick’s Sporting Goods, Academy Sports, etc.
• Proven ability to develop new business and customer growth.
• Experience in budgeting and project management.
• Previous P&L responsibility.
• Experience selling Direct Import programs.
• Demonstrated ability to achieve sales targets.
• Knowledge of current trends and licensed products in the retail landscape is a plus.

Physical Requirements

• Ability to sit or stand for extended periods of time while working at a computer.
• Ability to travel up to 25% of the time.

EEO / ADA Statement

Trends International, LLC complies with the Americans with Disabilities Act (ADA) and the ADA Amendments Act (ADAAA). Per the ADA, Trends International, LLC will make reasonable accommodation for known physical or mental disabilities of a qualified and disabled applicant or employee. Trends International, LLC may decline to accommodate the request should it cause an undue hardship on the operations of the company. It is the responsibility of the employee or applicant to request accommodation. The individual should identify what accommodation they believe is needed to successfully perform the functions of the job above. Employees may be asked to provide medical evidence to support the need for the requested accommodation. Please contact the People & Culture department with any questions or requests for accommodation.