Key Account Manager

SiteOne Landscape Supply; Tampa (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Paid Time Off

401k with company match

Tuition Reimbursement

Paid Training and Certifications

Product Discounts

Lucrative Associate Referral Program

DailyPay available

Life Insurance

Job summary

SiteOne Landscape Supply in Tampa, FL is seeking a Senior Key Account Manager to grow strategic accounts and expand our footprint within existing lines of business.

You will manage a book of 40–60 accounts with a minimum $3 million in annual volume, develop deep relationships with key personnel, and drive year-over-year growth while championing SiteOne capabilities like SiteOne University and Vendor support.

Qualifications

• 3+ years of experience in key account sales.
• 1-3 years of green industry experience with landscape, nursery, and irrigation products.
• Proven ability to build relationships and grow sales.
• Ability to leverage CRM tools to manage opportunities and accounts.
• Knowledge of sales cycle and solution selling techniques.
• Proven ability to access decision makers.
• Strong communication and presentation skills.
• Understanding of sales and operations planning.
• High school diploma or equivalent.
• College degree preferred.

Responsibilities

• Manage a book of business with SiteOne accounts (40–60 accounts, min $3 million).
• Expand margins and presence in new lines of business.
• Develop deep relationships with key account personnel.
• Ensure customers utilize SiteOne capabilities including SiteOne University and Partner’s Program.
• Grow minimum $100k GM$ year over year.
• Prioritize key accounts using Territory Alignment tools.
• Maintain high customer satisfaction across accounts.
• Collaborate with Sales Support, Line of Business Specialists, and store staff.
• Leverage CRM to track opportunities and report on pipeline.
• Resolve customer issues and coordinate order fulfillment.

Skills

Key account sales

Green industry experience

Relationship building

CRM tools

Sales cycle knowledge

Decision maker access

Presentation skills

Sales planning

Education: high school diploma

College degree preferred

Education

High School Diploma or equivalent

College degree preferred

Tools

CRM software

Job description

Company Overview

SiteOne Landscape Supplieris the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goodsfor green industry professionals, we have a long history of servingthosewho design, build, and maintain outdoor spaces – from lawns and gardens to golf courses,sport fieldsand more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory coveringirrigation,lighting,turf and landscape maintenance,hardscapes,nursery, andpest controlsupplies.

At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!

Position Overview

The Key Account Manager plays an integral role in our sales organization by developing relationships with important customers in order to grow new business within these accounts.

What you’ll do:

• Manage a book of business consisting of existing SiteOne accounts. The book of business will typically range from 40 to 60 accounts (min. $3 million total)
• Aggressively seek out new business with current accounts. The focus is to expand margin dollars in existing lines of business or to expand SiteOne presence in new lines of business
• Develop deep and lasting relationships with key account personnel
• Ensure that customers are aware of and fully utilizing all of SiteOne’s capabilities including SiteOne University, vendor support, and Partner’s Program
• Grow minimum of $100k GM$ growth year over year
• Use SiteOne Territory Alignment tools to prioritize and target key accounts
• Maintain high level of customer satisfaction with assigned accounts
• Work and communicate effectively with all relevant SiteOne resources including Sales Support Representatives, Line of Business Specialists, and store associates
• Leverage solution focused sales tools and processes to maximize growth with assigned accounts
• Report progress against opportunities to share verifiable outcomes
• Facilitate the placement of customer orders and monitors fulfillment process
• Maintain appropriate professional and technical knowledge
• Resolve customer complaints by investigating problems and developing solutions
• Work with Business Development Manager or store personnel to effectively transition key accounts
• Leverage CRM tools to manage account activity, track opportunities, document customer interactions, and report on pipeline and performance

Skills We Are Seeking

• 3+ years of experience in key account sales
• 1-3 years of green industry experience and a familiarity with landscape, nursery, and irrigation products preferred
• Proven ability to build strong relationships with clients to effectively grow sales, negotiate deals, resolve conflict, and provide service that leads to stellar customer satisfaction
• Ability to effectively leverage CRM tools to organize accounts, manage opportunities, and drive consistent sales execution
• Knowledge of sales cycle and solution selling techniques
• Proven approach to access decision makers at client organizations
• Ability to communicate value proposition and differentiate SiteOne's products and services using professional presentation and communication skills
• Ability to think quickly and make decisions
• Understanding of sales and operations planning processes, statistical demand forecasting and integration of supply and demand plans
• High school diploma or equivalent required
• College degree preferred

Compensation & Benefits

SiteOne offers a competitive compensation and benefits package designed to support the well-being of our associates. Benefits for benefit-eligible associates may include:

• Competitive Compensation
• Medical, Dental and Vision plans
• Paid Time Off, Paid Holidays
• DailyPay available!
• 401k with company match
• Tuition Reimbursement
• Lucrative Associate Referral Program
• Company Apparel and Work Boot Vouchers
• Opportunity for Advancement
• Paid Training and Business Certifications Available
• Free Counseling Services/Employee Assistance Program
• Life Insurance and Short- and Long-Term Disability Insurance
• Product Discounts
• Most Branches never work Sundays!

What This Job Description Covers

The information contained here is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines. They may vary from position to position.

Our Commitment to Equal Opportunity

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne—including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination—will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

Compensation Transparency

Starting pay will depend on factors such as location and experience and will always meet or exceed applicable state and local minimum wage laws.