Key Account Manager

Albéa Group; New York (NY); On-site; USD 110,000 - 160,000; Full time

Job summary

Albéa Group in New York is seeking a Senior Sales Manager to manage a portfolio of 3–6 strategic accounts in prestige beauty, leading RFQ/bid processes and cross‑functional collaboration.

You will report to the Sales Team Leader – Cosmetics & Fragrance Division, North America, and work with NPL, NPD, Supply Chain, Finance and Plant Operations across NA, Europe and Asia.

This role emphasizes driving profitable growth, managing margins, and staying aligned with global commercial strategy.

Qualifications

• Bachelor's degree in Business, Engineering, or related fields.
• MBA a plus.
• 5–10 years of B2B sales in manufacturing.
• Beauty/cosmetics packaging experience preferred.
• Proven RFQ/bid leadership across multi-regional stakeholders; strong negotiation and pricing acumen.
• Financial & analytical: comfortable with P&L, margin analysis, working capital, and CRM tools (Winforce or equivalent).

Responsibilities

• Develop sales on assigned brands; translate brand strategy into the Global Annual Account Plan.
• Build trusting relationships internally and externally; ensure high customer satisfaction.
• Lead the RFQ/bid process with internal stakeholders across North America, Europe, and Asia.
• Ensure smooth interface with New Project Launch and New Product Development teams.
• Report key metrics weekly via Albéa tools (Winforce, ADS, etc.); analyze and monitor objectives.
• Manage crisis situations; lead dedicated task force; ensure prompt issue resolution.

Skills

B2B sales

Negotiation

Pricing strategy

RFQ leadership

CRM tools

Forecasting

Education

Bachelor's degree (Business, Engineering, or related)

MBA

Tools

Winforce

ADS

IBP

WeShare

Job description

Reports directly to the Sales Team Leader - Cosmetics & Fragrance Division, North America. No direct reports. Partners cross-functionally with New Project Launch (NPL), New Product Development (NPD), Supply Chain, Finance, and Plant Operations teams across North America, Europe, and Asia. Manages a defined portfolio of strategic accounts (typically 3-6 Key Accounts). Operates within a matrixed global structure with alignment to Albéa Group commercial strategy.

About Albea & the Product line that is recruiting

Albéa is a global leader in beauty, personal care, oral care, pharmaceutical and food packaging. Our site, Albea New York is our Sales Offices for North America.

Scope

1. Revenue scope: $15M-$40M in managed account sales annually

2. Account portfolio: 3-6 Key Accounts in prestige/luxury beauty; 10-30 active NPL/NPD projects concurrently

3. RFQ volume: 50-100+ quotes per year across tubes, pumps, and caps categories

4. Financial targets: Overdue AR <2% of managed balance; Gross Margin % in line with divisional budget

5. Tools & systems: Winforce (CRM/pipeline), ADS (project tracking), IBP (demand planning), WeShare

Main activities

• Develop sales on assigned brands; translate brand strategy into the Global Annual Account Plan.
• Build trusting relationships internally and externally; ensure high customer satisfaction.
• Lead the RFQ/bid process with internal stakeholders across North America, Europe, and Asia.
• Ensure smooth interface with New Project Launch and New Product Development teams.
• Report key metrics weekly via Albea tools (Winforce, ADS, etc.); analyze and monitor objectives.
• Manage crisis situations; lead dedicated task force; ensure prompt issue resolution.

Accountability including KPIs

1. Profitable Growth - Net Sales ($) vs. budget; YoY organic growth %; new business wins ($)

3. Financial Performance - Gross Margin %; working capital management; overdue AR <2%

4. Project Execution - Cost vs. quotation adherence (%); NPL on-time launch rate; quote win rate

5. Relationship & Pipeline - Share of growth; account coverage depth; strategic partnership tier

• Degree & credentials: Bachelor's required (Business, Engineering, or related); MBA a plus; 5-10 years B2B sales in manufacturing
• Industry fit: Beauty/cosmetics packaging experience strongly preferred
• Commercial skills: Proven RFQ/bid leadership across multi-regional stakeholders; strong negotiation and pricing acumen
• Financial & analytical: Comfortable with P&L, margin analysis, working capital, and CRM tools (Winforce or equivalent)
• Global exposure: International experience (Asia-Pacific and/or Mexico) preferred; product background a plus